A completely deleted page is still active and sending spam….I can't stop it..
This is going to be a long one….Sorry in advance.
I created a page “Know Before You Go” back in March 2012 and have Unpublished it a short time after. Soon after I “took the page down”, I started receiving “Comments” spam and I thought it was because I had the pages accepting comments. I checked, and none of them were. The page itself has no content, just an attachment link that doesn’t work because it’s password protected. But why does the page even have a comments field when the page is set up not to accept them? I changed the content of my website about 3 times. About 3 months ago, I started getting spam again from this “Know Before You Go” page. I would just delete them and add their IP addresses to my CloudFlare account to block all the IPs sending the spam, but now I get at least 20 a day, and ALL SPAM. I contacted my web host (JustHost) and this is what was done:
1. Deleted all “Know Before You Go” files from my File Manage, so there are no attachments at all. No password-protected files. No pictures. Nothing.
2. Deleted the page that is allowing these comments: http://www.getaresolution.com/know-before-you-go
3. Deleted all the pages and posts related to “Know Before You Go”.
Now, for my current website, I have a large number of pages, some are published and others are not, but not one of them allow comments or pingbacks or trackbacks. I have not received any comments/spam regarding my current website. But I keep getting comment spam for that “Know Before You Go” page that does not exist anymore.
When I was on the phone with JustHost, they said, they have no idea why there are no pages associated with “Know Before You Go” and yet the page is still coming up. They said that with “Comments” not being active, there shouldn’t be a section that allows posts. They went through my CloudFlare account and said that was working fine. The cache was purged and still that page is still there. They said it may take a few minutes. They stayed on the phone with me, checked it and they still were seeing the page. It’s been a few hours. I just checked the link again and it’s still there.
This problem is a super-nuisance. And it just tells me that something is wrong with WordPress – the features are obviously not working properly. And again, this is only happening with this particular “Know Before You Go” page and not with any other page or post. And all my pages are set up to not accept comments.
Though none of this makes sense technically, I hope it makes sense verbally. So, now I can say….Help!!!!….Please. 🙂
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