Title: #_insertion issues
Last modified: August 18, 2020

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# #_insertion issues

 *  Resolved [seanjudge](https://wordpress.org/support/users/seanjudge/)
 * (@seanjudge)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/_insertion-issues/)
 * When I send a booking confirmation email, all of these #_insertions work great:
 * Dear #_PERSONLASTNAME, You have successfully booked a seat for #_EVENTNAME on#
   _STARTDATE at #_STARTTIME PST. At the appointed time, grab your favorite drink
   and click here to join the Zoom meeting. We’re looking forward to seeing you 
   here!
 * BUT, none of these work:
 * Cancel URL: #_CANCEL_URL
    Cancel Link: #_CANCEL_LINK Cancel Own Link: #_CANCEL_OWN_LINK#
   _BOOKINGID #_TOTALPRICE #_RESPSEATS
 * Can you help me understand what we’re doing wrong? Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/_insertion-issues/#post-13277406)
 * The only thing I can think about is that you’re not sending booking mails …
    
   How are you sending the mails?
 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/_insertion-issues/#post-13289979)
 * No feedback, so marking resolved.
 *  Thread Starter [seanjudge](https://wordpress.org/support/users/seanjudge/)
 * (@seanjudge)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/_insertion-issues/#post-13289987)
 * Sorry, was waiting for my boss to give me his feedback.
 *  Thread Starter [seanjudge](https://wordpress.org/support/users/seanjudge/)
 * (@seanjudge)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/_insertion-issues/#post-13289999)
 * Not sure we understand. We actually are sending the emails…but when we test it,
   we get results like this:
 * eagleman25 via us95.siteground.us
    Sun, Aug 16, 2:55 PM (4 days ago) to admin
 * Cancel URL: #_CANCEL_URL
 * Cancel Link: #_CANCEL_LINK
 * Cancel Own Link: #_CANCEL_OWN_LINK
 * #_BOOKINGID
 * #_TOTALPRICE
 * #_RESPSEATS
 * Dear eagleman25, You have successfully booked a seat for Eagleman Coffee Shop
   Office Hours on August 24, 2020 at 9:00 am PST. At the appointed time, grab your
   favorite drink and click here to join the Zoom meeting. We’re looking forward
   to seeing you here!
 * Luminary Cafe
    The worldwide hub for meetings of the mind
 * P.S. If for any reason you can’t make it, please click here [#_CANCEL_LINK] so
   that a member on our waiting list can take your spot. Thank you!)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘#_insertion issues’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [seanjudge](https://wordpress.org/support/users/seanjudge/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/_insertion-issues/#post-13289999)
 * Status: resolved