Title: _get_customer_note()
Last modified: June 8, 2020

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# _get_customer_note()

 *  Resolved [conman](https://wordpress.org/support/users/normaldenker/)
 * (@normaldenker)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/_get_customer_note/)
 * Hello,
 * there is a strange 500 error in the checkout of WC 4.2.
 * The log: PHP Fatal error: Uncaught Error: Call to undefined method Automattic\
   WooCommerce\Admin\Overrides\Order::_get_customer_note() in wp-content/plugins/
   woocommerce/templates/emails/email-order-details.php:77
 * I deleted the lines 77 – 84 in email-order-details.php and the error was gone.
 * Can anybody help me?
 * normaldenker

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Stuart Duff – a11n](https://wordpress.org/support/users/stuartduff/)
 * (@stuartduff)
 * Automattic Happiness Engineer
 * [5 years, 11 months ago](https://wordpress.org/support/topic/_get_customer_note/#post-12954631)
 * Hi [@normaldenker](https://wordpress.org/support/users/normaldenker/),
 * I’m not initially seeing the same behaviour on either of my test installations
   when using WooCommerce v4.2.
 * Could you please send us a copy of your site’s System Status? You can find this
   report by navigation to **WooCommerce > Status** on your website. Select **Get
   system report** and then **Copy for support**. 
 * Once you’ve done that, can you then paste the contents of the report into your
   response for us?
 * ![](https://cloudup.com/ccDVjW1sytF+)
 * Image Link: [https://cloudup.com/ccDVjW1sytF](https://cloudup.com/ccDVjW1sytF)
 *  Thread Starter [conman](https://wordpress.org/support/users/normaldenker/)
 * (@normaldenker)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/_get_customer_note/#post-12954724)
 * Hi. I re-uploaded the whole WC 4.2 ZIP-Archive and now the problem is resolved.
   
   Strange … but Strange … 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘_get_customer_note()’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [conman](https://wordpress.org/support/users/normaldenker/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/_get_customer_note/#post-12954724)
 * Status: resolved