_alg_ean does not appear in the list

Hi @fabien79,

So I’ve checked the “Customer Reviews” plugin and it looks like it doesn’t “like” the starting underscore _ in our _alg_ean meta key. So here is the solution: please update the plugin to the latest v2.8.0 (released just a couple of minutes ago). Now in “WooCommerce > Settings > EAN > Advanced” you will find a new option – “Meta key” – set it to something without the starting underscore symbol, e.g. alg_ean. Then set EAN for some product in your shop, and after that you should be able to select it (e.g. as “Alg ean”) in the “Customer Reviews” plugin (I was testing in “Reviews > Google > Product Identifiers”).

P.S. After you change the key from _alg_ean to alg_ean, all your existing product EANs will disappear. If you want to keep them – there is a way: you need to use our “WooCommerce > Settings > EAN > Tools” section. There is “Product Tools > Copy > Copy EAN from product meta for all products” tool there. You need to set the “Meta key” option to the old key (i.e. _alg_ean) and run the tool – it will copy all old EANs to the new ones.

Hope this helps. Please let me know if you have any questions or comments. And if you like the plugin, please consider leaving me a rating.

Happy to help 🙂

Hi @gwall,

Glad to hear it helped. Yes, it looks like some plugins are skipping meta starting with underscores, so it could be that your feed generator plugin does that as well.