• Resolved webegmont

    (@webegmont)


    I’ve recently updated the plugin but it’s not exporting entries properly anymore.

    I’m using the free version, but I used to be able to chose a form and export all the entries. That option has gone now.

    If I go to the export screen, with ‘entries’ selected and click ‘Download Export File’ it only downloads the entries for 1 form, not all of them, and of the 1 form it does download i can’t choose which one!

    Secondly, if I go to the Entries screen and filter out the form I want and then export the selected entries from there,the excel file only has a few entries on it and then there is a load of html..

    I’m assuming there are some bugs there. Can someone let me know if this will be resolved please?

    Many thanks,

    http://wordpress.org/extend/plugins/visual-form-builder/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Matthew Muro

    (@mmuro)

    The export was updated in 2.5(two version ago) to improve the process for exporting all entries. You can still select specific entries to export.

    I will look at the selected entries export and see if there’s a bug that made it into the latest release.

    Thread Starter webegmont

    (@webegmont)

    thank you, I only just started using the plugin so have noticed quite a big difference when exporting entries from the latest update to the one before

    can I email an attachment of the output i’m getting, to you?

    Plugin Author Matthew Muro

    (@mmuro)

    That’s not necessary. The fix is in 2.6.2.

    Thread Starter webegmont

    (@webegmont)

    ah, thanks great!

    thanks very much

    Dear Matthew Muro, we hope you will read this post because the plugin that we bought from your was not working anymore and all of our form submissions must be exported back to us, so please help us on this matter.
    Before I can still export from the “Entries” option but now it no longer work that way and when I go to Export section, it just shows blank screen.
    Thanks, I hope you could help us on this Mr. Matthew

    jeremygregg

    (@jeremygregg)

    I am able to export, but some of the fields are empty when I export them — and unfortunately, they are the most critical. I have made them required, and I can see that they have data in them when I click on the individual entry within the WordPress Dashboard … but this data is not exporting.

    IS there a problem with exporting “digits” or something?

    The form is here: http://pepfamily.org/graduation/family-rsvp-for-graduation/

    lrnc

    (@lrnc)

    I have the same problem as Jeremygregg. I have been working without problems with Visual Form Builder Pro for months, and now I cannot export my fields anymore.
    When I try to export all the fields from a specific form he only exports the four first fields, and no others. This is so for all my forms, even so the forms that I a week ago could export without problems.
    I am using version 2.2.5 Pro.
    Please advise how I could resolve this problem?

    I have an export problem too – maybe it’s the same one?

    I had three different fields in the form for three different names of people. These were all entitled ‘name’. However, when I export – only one ‘name’ appears in the list instead of three.

    i.e. the title of the field is being used to identify it rather than it’s unique ID upon export.

    I am sure you can fix this Matt!

Viewing 8 replies - 1 through 8 (of 8 total)
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