9+ years, EDD has been a pivotal part of our business
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We’ve been using Easy Digital Downloads for 9+ years, and it has been a pivotal part of our business. When we started, there weren’t any alternatives. There was WooCommerce and EDD.
After the Awesome Motive acquisition, we were a little concerned about how things would go. Because Pippin’s prior management and transparency was amazing. But we were pleasantly surprised. They have been consistently adding new features that make our lives easier and fixing bugs whenever they arise. Here are just a few off the top of my head:
- One-click payment update links
- VAT reversal for EU/UK clients
- Improved reporting
- Rolling out WordPress blocks for cleaner and responsive account pages
- Better control over emails
Their support is also excellent! 👏 Shout out to Mihai. He will go above and beyond to replicate an issue and get it fixed. Some WordPress products we use, I don’t even bother reaching out for help anymore because I know they won’t respond or care. EDD is the complete opposite, very attentive and fast to respond.
Honestly, I don’t know what we would have done without EDD; our business would have looked very different.
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