9+ years, EDD has been a pivotal part of our business

  • Brian Jackson

    (@brianleejackson)


    7 months, 3 weeks ago

    We’ve been using Easy Digital Downloads for 9+ years, and it has been a pivotal part of our business. When we started, there weren’t any alternatives. There was WooCommerce and EDD.

    After the Awesome Motive acquisition, we were a little concerned about how things would go. Because Pippin’s prior management and transparency was amazing. But we were pleasantly surprised. They have been consistently adding new features that make our lives easier and fixing bugs whenever they arise. Here are just a few off the top of my head:

    • One-click payment update links
    • VAT reversal for EU/UK clients
    • Improved reporting
    • Rolling out WordPress blocks for cleaner and responsive account pages
    • Better control over emails

    Their support is also excellent! 👏 Shout out to Mihai. He will go above and beyond to replicate an issue and get it fixed. Some WordPress products we use, I don’t even bother reaching out for help anymore because I know they won’t respond or care. EDD is the complete opposite, very attentive and fast to respond.

    Honestly, I don’t know what we would have done without EDD; our business would have looked very different.

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  • Plugin Contributor Mihai Joldis

    (@misulicus)

    7 months, 2 weeks ago

    Thank you so much for your amazing review and for trusting Easy Digital Downloads for over 9 years! We’re honored to have been a pivotal part of your business journey.

    It’s fantastic to hear that all of the new features that the Development team is building have made a real difference for you.

    Our entire support team is dedicated to being attentive, responsive, and genuinely caring about your success, so please feel free to reach out at any time!

    Thanks again for your continued support and kind words. We look forward to bringing you even more powerful features and stellar support in the years ahead!

    Warmly,
    The Easy Digital Downloads Team

Viewing 1 replies (of 1 total)

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