That issue was fixed over a year ago. Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the Twenty Eleven theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.
I deactivated all the plugins today and tested – still didn’t work.
I just swapped over to the Twenty Eleven theme – still didn’t work
Did this: In the table wp_options, under the option_name column (field) find the active_plugins row Change the option_value field to: a:0:{} – still didn’t work
This next part I’m not quite sure how to do – do you have a link with directions I can follow? This just replaces the wp-admin and wp-includes folders and leaves the rest of the site alone – correct?
– re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.
Thanks again for help!
Loreen
This just replaces the wp-admin and wp-includes folders and leaves the rest of the site alone
Yep. No content will be harmed during or after the process. 🙂
Download a fresh copy of WordPress to your computer and extract the wordpress folder. Then FTP into your site (or use whatever file management application your host provides) & delete the wp-admin and wp-includes folders on your site. Finally upload fresh copies of the wp-admin and wp-includes folders.
🙁 That didn’t work either…..
I’m still doing all my testing without any plugins and using the twenty eleven theme……
What can I try now?
PS> I’m hoping off line to drive home – will be back online in about 45 min.
If you have access to your server’s error logs, try looking through them for clues.
UGH… just got off live chat w/ the folks at Bluehost to review error logs…. they seem to be fine and have no errors. The live-chat tech suggested I place a ticket with the database/scripting folks at Bluehost – so i did that. May take them an hour or two before they reply. Anything else you can think of I should try? I’ve still got my site set to Twenty Eleven with all plug-ins deactivated.
You could try resetting the plugins folder. I’ve known of situations when an inactive plugin was still causing a problem and the only thing that killed it off was a plugin reset via Phpmyadmin.
Make sure to try the plugin deactivation from PHPMyAdmin.
And also try running a repair on your tables.
Also, re-upload all the core WordPress files *except* the wp-content folder.
See if that helps.
