need to add index.html file to ftp

  • Resolved lando2319

    (@lando2319)


    12 years ago

    Hello,

    I am using name.com hosting, when I visit my website at http://canalsrealty.com/ I get a message “This website is hosted at Name.com and is currently under construction. If you are the website owner and you would like to replace this default page with your own, simply add your own ‘index.html’ file to the root directory of your site using FTP or our web-based file manager.”

    I am using wordpress obviously. WordPress is installed with the theme I want so now where do I get this file or how do I create it.

    Please keep in mind I am a novice so explicit instructions are much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • govpatel

    (@govpatel)

    12 years ago

    using ftp you need to delete or rename index.html as that is file that is giving you

    “This website is hosted at Name.com and is currently under construction. If you are the website owner and you would like to replace this default page with your own, simply add your own ‘index.html’ file to the root directory of your site using FTP or our web-based file manager.”

    Thread Starter lando2319

    (@lando2319)

    12 years ago

    Thank you for the quick reply.

    Here is what I just did…

    In cpanel of name.com I went to File Manager then I was given the options:
    – Home Root
    – Web Root
    – Public FTP Root
    – Document Root for canalsrealty.com

    I choose Document Root where I found a file named, “index.html.” I deleted this file and am still getting this message.

    Any suggestions?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    12 years ago

    Try looking in Web Root instead.

    govpatel

    (@govpatel)

    12 years ago

    You may in Cache press Ctrl+F5

    Thread Starter lando2319

    (@lando2319)

    12 years ago

    Ok it worked. Thank you so so much. All I needed to do before was clear my cache.

    govpatel

    (@govpatel)

    12 years ago

    You are welcome

Viewing 6 replies - 1 through 6 (of 6 total)
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