Support » Plugin: 6Scan Security » 6scan install issues on Zeus and Apache servers

  • Resolved clumzoid



    I’m currently using your plugin on a few sites but I’m having issues installing it on wordpress sites hosted on Zeus and Apache servers.

    When I try to activate it, it gives me the following error:

    6Scan Install Error: Failed creating signature file at WordPress directory /clientdata/apache-www/b/l/

    I don’t have any issues installing it on websites on cpanel hosting. I’ve contacted my host and this is what they emailed me:

    Write permissions are not allowed to the root folder for cloud
    environments. What i suggest is that you contact the Vendor of the
    Plugin and ask if their plugin is supported on cloud environments which
    do not allow root folder write permissions.

    is there a workaround the root folder permissions?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author 6Scan


    Hey Clumzoid,

    Any chance you can tell us which host you’re having trouble with? We’ll take a look at their configuration and get back to you with more information.



    It’s Netregistry’s Cloud Web hosting the cpanel hosting is fine.

    Plugin Author 6Scan


    Good day clumzoid,

    We are checking the matter.
    In the meanwhile, perhaps you could try the next action:
    Open the file admin/includes/common.php , go to line 457, which contains the next string:

    $tmp_fname = untrailingslashit( $dir_name ) . ‘sixscantmp_’;
    Replace it with the next line:
    $tmp_fname = trailingslashit( $dir_name ) . ‘sixscantmp_’;
    (Basically remove the “un” part)

    Please tell us whether this works.

    Plugin Author 6Scan


    Latest 6Scan version already has solved this issue

Viewing 4 replies - 1 through 4 (of 4 total)
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