Support » Plugin: Cool Video Gallery » [Plugin: Cool Video Gallery] Preview images not showing

  • Resolved dichotomy

    (@dichotomy)


    Hi there…
    I do not have ffmpeg and am manually uploading preview images. They are in png format and very small file size. The upload fine and show up in the gallery admin page.

    They do NOT show up in the videos themselves. Only the default video shows. I did change the default preview image by replacing the file with my own and that works fine, but I can’t imagine that busting the system.

    I have cleared cache on computer, browsers, and WP and checked on multiple browsers.

    Thanks so much! Other than this little thing it is definitely the best video plugin I’ve found.

    Peace.

    http://wordpress.org/extend/plugins/cool-video-gallery/

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