• Hi we’ve recently been having some issues with our wordpress site and I’m trying to narrow down the cause.

    Usually the server just goes down but today the site has completely stopped using themes and all image links are broken.
    Here’s the site http://www.berea.com

    I’ve tried to downgrade to WP 3.1.2
    Turned off all plug-ins
    And run a repair on the database

    Even in the dashboard all WP theme related icons are broken.
    Any ideas as to what is going on?
    I’m definitely a WP newbie and not very versed in PHP or CSS either.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Have you been messing with the url at all?

    Where are the files located?

    In your source code I see some reference to http://www.berea.com, and some to new.berea.com

    But when I try to download your css file, I can’t get to it from either url

    If I can’t download it, neither can the browser

    Thread Starter Sub7th

    (@sub7th)

    The site is hosted on new.berea.com with berea.com as a forwarding URL.
    We did this so that we could work on the new site and then just repoint the http://www.berea.com URL to it.

    I’m able to download the css from the source code links if that’s what you’re trying to do?
    The only new.berea.com refs Im seeing are the favicon the BG image and the logo. I’ll change those now though.

    Thread Starter Sub7th

    (@sub7th)

    Just noticed that while all of my media links are correct WP doesn’t see the files.
    Also uploading new files to the media library they are immediately broken.

    I’m completely stumped.

    Thread Starter Sub7th

    (@sub7th)

    Upon checking my server error logs I’m getting a lot of htaccess errors.
    If this helps anyone give me an answer I’d appreciate if very much. Here’s the error

    [Mon Jul 18 16:21:51 2011] [crit] [client 56.0.84.24] (13)Permission denied: /home/newberea/public_html/wp-content/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable, referer: http://www.berea.com/

    How did you create the subdomain new. is it a wordpress multisite or a, cname an alias or a folder redirect?

    WordPress is looking for stylesheet in:
    <link rel=”stylesheet” href=”http://new.berea.com/wp-content/themes/gallant/style.css&#8221; type=”text/css” />

    Does this exist, other files are looking for the root folders, not sure if it would help try admin settings permalinks and just press save to rebuild the permalinks.

    Is that a copy, backup and restore, and do you have ftp?

    HTH

    David

    Thread Starter Sub7th

    (@sub7th)

    Hey David, the http://www.berea.com URL is just a redirect.

    The css file definitely exists, I downloaded it and edited it earlier so that all of the refs call new.berea.com now.
    As a matter of fact I have edited everything to call new.berea.com now.

    I’ve tried rebuilding the permalinks a couple times, just tried it again and no luck.

    As a test I uploaded a file to this location on the server
    http://new.berea.com/wp-content/uploads/2011/07/chat_2.png

    I know it’s there but if you try the link you’ll see that you cant get to it. When I check the error logs I keep getting the htaccess error.

    I do have ftp and a back up. I’ve tried restoring the site but no luck, however when I copy the site to a different server, with the exception of permalinks and local image links everything works.

    Thread Starter Sub7th

    (@sub7th)

    Solved!

    Our marketing firm has been going into the site unknown to us and modifying files via ftp rather than accessing it through the WP interface. This caused permissions issues with WP and the server.

    I proved it was not a WordPress issue by migrating the entire site, database and all to my temp server on which it worked perfectly.

    Thanks for the responses and the attempts to help. Hopefully we can get the permissions fixed quickly and be back online soon.

    Excellent, glad you got the issue figured out!

Viewing 8 replies - 1 through 8 (of 8 total)
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