Support » Installing WordPress » Fatal Error

  • Hi,

    Having seen that I needed to update Sql for new version of wordpress, I had my service provider move my site to another server that had the correct version for this update.

    I have not been able to access the dashboard since.
    I have done a manual update which said was successful and then at login updated database, which said it was also successful.

    I can not log in to dashboard. Get the following message
    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/eclickco/public_html/wp/wp-admin/includes/misc.php on line 472.

    Also if I get to login front page does not load properly. If I get a page where I can see toolbar and click on updates, get the following message.

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/eclickco/public_html/wp/wp-admin/includes/media.php on line 1985.

    Please advise

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  • The PHP memory_limit is set to 32Mb and this is obviously not enough. If your host allows it, you can try increasing this limit (either by a custom php.ini file or with an .htaccess directive, depending on how your host runs PHP – as CGI or DSO).

    This, of course, depends on your host’s setup and it would be best to contact them and ask for further assistance.

    Thread Starter delme

    (@delme)

    Thanks for the advise, I have mailed them and if I have any further queries, could I contact you?

Viewing 2 replies - 1 through 2 (of 2 total)
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