Support » Requests and Feedback » 60 days later I’ve done nothing but spend money

  • lorriegandrews

    (@lorriegandrews)


    I signed up the end of November because you represented wordpress to be easy design and beautiful pages. I have found it to be anything but easy and the most aggravating experience. I have been scammed by ap producers claiming that their ap makes wordpress even easier, only to have it crash the entire site. I’ve been scammed by theme creators who claim theme installs with ease and makes beautiful pages, only to have them not work at all. And now, 60 days of total frustration later, I’m told by my web host that even though I paid for 3 years of wordpress, I’m not entitled to any kind of refund if I cancel my subscription.

    I believe you intentionally misrepresented your program as easy to lure people in, only to have them pay extra. I believe you allow app producers to scam customers who are hoping to find help in creating their page easier by allowing them to post incompatible apps. And I believe you intentionally make it impossible to find a contact for wordpress assistance in order to stop people from unsubscribing to your “service” until it’s too late.

    Thanks for nothing! I will never recommend wordpress.

Viewing 4 replies - 1 through 4 (of 4 total)
  • none of those is from WordPress .org

    Thread Starter lorriegandrews

    (@lorriegandrews)

    WordPress isn’t? That’s what I paid for and then more for the apps they allowed users to post.

    Moderator Yui

    (@fierevere)

    ゆい

    It is sad that you have been tricked by someone, but

    A) WordPress is a free software
    https://wordpress.org/download/releases/
    We at WordPress.org dont charge anything for downloading and using it
    You only have to install it somewhere (good hosting is a paid hosting, but yo can find some places and run it for free)

    B) as the General Public License says:

    NO WARRANTY

    11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

    12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    WordPress powers over third of the Internet and makes eveyone happy.
    I think you are made mistake at some point.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    WordPress isn’t? That’s what I paid for and then more for the apps they allowed users to post.

    You 100% did not pay wordpress.org or anyone here related to wordpress.org. At all.

    I am sorry you’re having a bad time of it but this site has nothing to do with your complaint. This site is for the free distribution and free support of the WordPress opensource software only. You are complaining in the wrong place.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.