Support » Plugins and Hacks » 6Scan Security » 6 Scan wants FTP access

  • Resolved Miz.Michele

    (@mizmichele)


    HI there. been using 6Scan for awhile and very pleased. I installed it on 2 domains; one a sub domain and one new one. After downloading and activating plug-in, I can’t get to options page and a orange window is popping up asking for access via FTP. Is this normal. Seems odd to me and I can’t remember this occurring before.

    I can log in via the website.

    I wanted to set the notifications. does it inherit the notifications and lock out times from what I set up on the original site.

    Tx

Viewing 3 replies - 1 through 3 (of 3 total)
  • One more thing. My brother just checked his account because I have been having issues and he can’t get to the setting on his site either- he keeps getting the orange box.

    Did you all change something?

    Plugin Author 6Scan

    (@6scan)


    Hi Miz,

    I’m glad to hear you are pleased with our service. In order to resolve your issue as soon as possible please email to support@6scan.com with your website’s and email address, our support team will take of it ASAP.

    Thanks!

    6Scan Support Team

    Thank-you. I sent a detailed email.

Viewing 3 replies - 1 through 3 (of 3 total)
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