6Scan Security
[resolved] 6 Scan wants FTP access (4 posts)

  1. Miz.Michele
    Posted 3 years ago #

    HI there. been using 6Scan for awhile and very pleased. I installed it on 2 domains; one a sub domain and one new one. After downloading and activating plug-in, I can't get to options page and a orange window is popping up asking for access via FTP. Is this normal. Seems odd to me and I can't remember this occurring before.

    I can log in via the website.

    I wanted to set the notifications. does it inherit the notifications and lock out times from what I set up on the original site.


  2. Miz.Michele
    Posted 3 years ago #

    One more thing. My brother just checked his account because I have been having issues and he can't get to the setting on his site either- he keeps getting the orange box.

    Did you all change something?

  3. 6Scan
    Plugin Author

    Posted 3 years ago #

    Hi Miz,

    I'm glad to hear you are pleased with our service. In order to resolve your issue as soon as possible please email to support@6scan.com with your website's and email address, our support team will take of it ASAP.


    6Scan Support Team

  4. Miz.Michele
    Posted 3 years ago #

    Thank-you. I sent a detailed email.

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