Support » Plugin: GoUrl Bitcoin Payment Gateway & Paid Downloads & Membership » 6 days BTC transaction still unconfirmed, customer angry, wants to cancel order

  • Resolved gregoriousg

    (@gregoriousg)


    Hi @gourl team , thanks for free plugin but it’s taking 6 SIX days already to process BTC payment, what can be done here to expedite immediately , and what if customer decides to cancel order how do I refund an unconfirmed transaction?

    Where can I set the fee that I am willing to pay on the blockchain to expedite the processing to 1 business day?

    It’s a respectable sum so thanks for your attention to this!

    • This topic was modified 3 years, 10 months ago by gregoriousg.

    The page I need help with: [log in to see the link]

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