Title: 5.7.0 &#8230;authentication rejected
Last modified: August 30, 2016

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# 5.7.0 …authentication rejected

 *  Resolved [ale_ti](https://wordpress.org/support/users/ale_ti/)
 * (@ale_ti)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/570-authentication-rejected/)
 * i cannot send Email, I get the error 5.7.0 …authentication rejected
 * Could you help me?
 * OS: Linux webxc59s03.ad.aruba.it 2.6.32-504.23.4.el6.x86_64 #1 SMP Tue Jun 9 
   20:57:37 UTC 2015 x86_64
    HTTP User Agent: Mozilla/5.0 (Macintosh; Intel Mac 
   OS X 10_10_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.130 Safari/
   537.36 Platform: PHP Linux 5.5.28 / WordPress 4.2.4 it_IT PHP Dependencies: iconv
   =Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt=
   Yes WordPress Theme: Aegon WordPress Plugins: Contact Form 7, Postman SMTP, Really
   Simple CAPTCHA, Site Offline or Coming Soon, Theme Test Drive Postman Version:
   1.6.23 Postman Sender Domain (Envelope|Message): crossfitsantelena.com|crossfitsantelena.
   com Postman Prevent Message Sender Override (Email|Name): No|No Postman Transport
   URI: smtp:ssl:login://smtps.aruba.it:465 Postman Transport Status (Configured
   |Ready|Connected): Yes|Yes|Yes Postman Deliveries (Success|Fail): 0|3 Postman
   Bind (Success|Fail|Path): Yes|No|/web/htdocs/www.crossfitsantelena.com/home/wp-
   content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php Postman TCP Timeout(
   Connection|Read): 10|60 Postman Email Log (Enabled|Limit|Transcript Size): Yes
   |10|128 Postman Run Mode: production Postman PHP LogLevel: 40000 Postman Stealth
   Mode: No Postman File Locking (Enabled|Temp Dir): Yes|/tmp
 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/570-authentication-rejected/#post-6429574)
 * This means your username and/or password are wrong. Please check with your provider
   what the correct values should be.
 *  Thread Starter [ale_ti](https://wordpress.org/support/users/ale_ti/)
 * (@ale_ti)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/570-authentication-rejected/#post-6429583)
 * Thanks Jason,
    I was using hosting credential..
 * Now it works

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘5.7.0 …authentication rejected’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg)
 * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/postman-smtp/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [ale_ti](https://wordpress.org/support/users/ale_ti/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/570-authentication-rejected/#post-6429583)
 * Status: resolved