• Hello, Two weeks ago a client contacted me because his WordPress blog and web site were hacked. The blog was changed to point elsewhere and while on the site, they replaced the index.html page with their own, with links to various places I couldn’t read as they were in Arabic?

    Since then four other domains on the server with WordPress installs have been hacked. Since the only domains being hacked contain WordPress blogs, I am assuming at this point that WP is being exploited to allow the hacker access to the full domain. Aside from altering or destroying the blog, they are also deleting and changing other parts of the domains. In one case, two years of work was lost in a family tree program they totally deleted from the client’s domain.

    The clients are very upset and of course blame me, but not knowing what can be done, I don’t know where the blame should fall. I only know that what is common to all of the affected domains is WordPress blogs.

    What in WordPress would allow a hacker into the domain structure, affecting things beyond just the WordPress install?

    What can be done to protect the server and the client’s domains to prevent more losses from occurring?

    All of the domains were running the latest version 3.04. I have since added “Secure WordPress” plug-in but don’t know what else to do.

    If it matters, it is a cPanel server. Some of the “trash” left behind referred to a sited called Zone-H, supposedly a hacker haven.

    Any help would be appreciated.

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • you need to speak to your host immediately
    hackers are likely not getting in thru wordpress as there aren’t any known hacks for the latest version
    it is more likely they got into the server some other way and you need to pin your host with this to get it fixed immediately

    some help for wordpress
    http://codex.wordpress.org/FAQ_My_site_was_hacked
    http://codex.wordpress.org/FAQ_Security#I.27ve_been_hacked._What_do_I_do_now.3F

    Thread Starter linkup

    (@linkup)

    I am the host….so the ball is still in my court. Multiple domains belonging to multiple clients were affected, but it doesn’t seem they rooted the server or have root access of any kind. That is why I was thinking it was a WP exploit since they didn’t hack it at a server level and they only hacked domains that had WP installs.

    Most of the info above helps those whose blog hasn’t been wiped out. The two worse offenses were cases in which it appears the whole database was wiped out. As a result, there is nothing to “save” or nothing to try to fix or upgrade. Seems like the only solution is to wipe out the whole blog directory and install a fresh copy of WP.

    If WP is now “safe”, then what about plugins like “Secure WordPress”? I am trying to understand if WP is truly “safe”, or if in fact security plugins are needed and what else can be done.

    I had found the provided links already (thanks) but they are mainly aimed at recovering from a hack, and the standard password change suggestion, but it didn’t appear there was much more to protect future attacks?

    Seems the consensus is that WP is a “safe” program to run and all the problems are external to the program?

    Thanks so much!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    WordPress is as safe as any webapp, provided your server is set up securely and no one downloads a plugin that can screw it up.

    Yes. It’s safe. You don’t ‘need’ security plugins, but they can help you sort out HOW hacks happen, sometimes.

    Thread Starter linkup

    (@linkup)

    Hello… I paid to have the server hardened over and above how it came. It seems though that the hackers are always a step ahead. they exploit, a patch is made, they exploit, etc.

    The only safe product is the one that doesn’t need security updates. A security update is essentially an admission of an existing security problem, which is a way of saying 3.03 had a problem, and 3.03 fixed a problem 3.02 had, etc.

    Doesn’t that mean that 3.04 will get patched as a security problem will be found with it as well?

    Since the hackers chose only the domains with WP made it suspicious that was their “door”. Maybe they just have a thing for WP sites.

    Thanks!

    The only safe product is the one that doesn’t need security updates.

    Or…. the product that doesn’t get a security update isn’t properly supported

    Maybe they just have a thing for WP sites

    Any idea how many WP sites there are? They simply look for WP installs on exploitable server configurations. It’s a tasty target

    Thread Starter linkup

    (@linkup)

    mmmmm…. I think saying the “server” is exploitable vs. saying “some domains on the server” were exploitable.

    It seems you are saying the server had less than desirable security which you don’t know and I don’t know either.

    I had the server hardened, I have had it reviewed, and I have had it re-reviewed, and none of the geeks have found anything derelict at the server level.

    I know that at least on some of the sites, passwords were very weak. It could be something that simple vs. a security weakness or a problem with WP.

    I have just learned over time to deal with common denominators when trying to ascertain a problem which is how I ended up here.

    It happens my server is backboned at the same place as suggested in one of the links provided above. And in turn, the geeks I hired work at their suggested support company, so I guess that is as good as it gets from that perspective 🙂

    Thanks again…

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    If domains on your server (which are merely accounts hosted on your server) are exploitable, then your server is exploitable. Now your server security can LIMIT the depth of the exploit to JUST the afflicted account, but that still means your server was exploited.

    Also there’s no such thing as an app that never needs a security update. 🙂

    Best guess would be someone’s password was jacked via insecure access methods (telnet vs SSH, FTP vs SFTP, when combined with a virus on your PC? That’ll do it).

    I know that at least on some of the sites, passwords were very weak

    PICNIC errors are often the biggest problem!
    (Problem In Chair Not In Computer)

    All it takes is one weak link really….

Viewing 9 replies - 1 through 9 (of 9 total)
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