509 Bandwith Limit Exceeded

  • Resolved camoroso

    (@camoroso)


    6 years ago

    When we open our organization’s (Catholic Social Services) website, http://www.cssalabama.org, this message appears: “The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later”. How are we going to fix this? I just put pictures and added some pages using the WP Bakery. I was not the one who first made our website. So I don’t know if we have a host, I don’t know how to code, etc. I can’t log in to the dashboard now. Please help us. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Please contact your host to see how much bandwidth you get, how much you used, and how you might get more.

    Thread Starter camoroso

    (@camoroso)

    6 years ago

    Thank you for responding. But the thing is, we don’t even know our host, or if we have one.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Yes, you have a host. Websites need one. You seem to be at A2hosting.com

    Thread Starter camoroso

    (@camoroso)

    6 years ago

    Thank you. So they are the ones who can fix this? OK, I will contact A2hosting. Thank you so much.

Viewing 4 replies - 1 through 4 (of 4 total)
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