504 Gateway Timeout

Resolved

(@jrduchemann)

Hello,
After activation and settings of the extension, we get a 504 Gateway Timeout error.
Everything comes back ok by disabling the extension
Latest version of WordPress + DIVI.

Extract from error logs


[Wed Nov 16 17:24:02.787132 2022] [proxy_fcgi:error] [pid 32488:tid 140150164571904] [client 102.35.130.212:0] AH01071: Got error 'PHP message: PHP Warning:  sprintf(): Too few arguments in /var/www/vhosts/monsite.com/httpdocs/wp-content/plugins/wp-optimize/includes/class-updraft-smush-manager-commands.php on line 174', referer: https://monsite.com/wp-admin/admin.php?page=wpo_settings
[Wed Nov 16 17:24:50.582973 2022] [proxy_fcgi:error] [pid 32488:tid 140150147786496] [client 109.122.136.81:0] AH01071: Got error 'PHP message: PHP Warning:  file_exists(): open_basedir restriction in effect. File(.webp) is not within the allowed path(s): (/var/www/vhosts/monsite.com/:/tmp/) in /var/www/vhosts/monsite.com/httpdocs/wp-content/plugins/wp-optimize/webp/class-wpo-webp-alter-html.php on line 211PHP message: PHP Warning:  file_exists(): open_basedir restriction in effect. File(.webp) is not within the allowed path(s): (/var/www/vhosts/monsite.com/:/tmp/) in /var/www/vhosts/monsite.com/httpdocs/wp-content/plugins/wp-optimize/webp/class-wpo-webp-alter-html.php on line 211', referer: https://monsite.com/
[Wed Nov 16 17:25:53.580730 2022] [proxy_fcgi:error] [pid 32488:tid 140150097430272] [client 102.35.130.212:0] AH01071: Got error 'PHP message: PHP Warning:  sprintf(): Too few arguments in /var/www/vhosts/monsite.com/httpdocs/wp-content/plugins/wp-optimize/includes/class-updraft-smush-manager-commands.php on line 174', referer: https://monsite.com/wp-admin/admin.php?page=wpo_settings

Regards

This topic was modified 1 year, 5 months ago by jrduchemann.
This topic was modified 1 year, 5 months ago by jrduchemann.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Contributor Venkat Raj
(@webulous)

1 year, 5 months ago

@jrduchemann These are php warning and can’t be the cause for 504 gateway timeout error.

Regarding the 2nd one, the open_basedir issue, we are aware of that. You are using an external URL, hot linked image that causes the issue. The patch has been applied and will be available in the next release.

We’ll look into the other two warnings.

Could you please try to comment out this line and see 504 issue is solved? Thanks
https://plugins.trac.wordpress.org/browser/wp-optimize/trunk/wp-optimize.php#L539

Plugin Contributor Venkat Raj
(@webulous)

1 year, 5 months ago

@jrduchemann Regarding the sprintf(): Too few arguments warning, which language your site is using?

Viewing 2 replies - 1 through 2 (of 2 total)

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