Title: 504 Gateway Timeout
Last modified: May 17, 2018

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# 504 Gateway Timeout

 *  Resolved [lhtan](https://wordpress.org/support/users/lhtan/)
 * (@lhtan)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/504-gateway-timeout-17/)
 * Hi, pre-sale question.
    I have installed the free version of this. Immediately
   2 of my products is unable to show up. It shows me : Gateway Timeout The gateway
   did not receive a timely response from the upstream server or application. Can
   you help me to figure this out before I go for the premium version? Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [xadapter](https://wordpress.org/support/users/xadapter/)
 * (@xadapter)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/504-gateway-timeout-17/#post-10290234)
 * Hi,
 * Thanks for reaching out to us. Please let us know:
 * 1) How many total products do you have?
    2) Do you have any variable products?
   If yes, how many variable products do you have and how many variations do they
   have? 3) Do you have any rules configured? If yes, how many rules do you have?
 * Regards,
    Vineet
 *  Thread Starter [lhtan](https://wordpress.org/support/users/lhtan/)
 * (@lhtan)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/504-gateway-timeout-17/#post-10290814)
 * 1. I have problem with that particular product. Other product is ok, except for
   the loading speed is exceptionally slow. [https://www.coffee2print.com/v1/product/unisex-round-neck-tee/](https://www.coffee2print.com/v1/product/unisex-round-neck-tee/)
   
   2.I have 208 variable in that T-shirt product. On top of that, I have another
   plug-in for product add-on to give more optional choices. 3.Just 1 rule configured.
 *  [xadapter](https://wordpress.org/support/users/xadapter/)
 * (@xadapter)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/504-gateway-timeout-17/#post-10294011)
 * Hi,
 * We will need your admin credentials to check the issue. Please raise a support
   ticket here-> [https://www.xadapter.com/online-support/](https://www.xadapter.com/online-support/)
 * One of our support representatives will help you out. After creating a ticket,
   please share the ticket number here for our reference.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘504 Gateway Timeout’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [xadapter](https://wordpress.org/support/users/xadapter/)
 * Last activity: [7 years, 12 months ago](https://wordpress.org/support/topic/504-gateway-timeout-17/#post-10294011)
 * Status: resolved