Title: 504 Error
Last modified: August 21, 2016

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# 504 Error

 *  Resolved [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/)
 * I configured all of my settings, but when I click any of the buttons (Run postie,
   Run postie(debug), test config) my browser just sits for a while like it’s loading
   and then it gives me a 504 error
 * [http://i44.tinypic.com/2whms0k.png](http://i44.tinypic.com/2whms0k.png)
 * [http://wordpress.org/extend/plugins/postie/](http://wordpress.org/extend/plugins/postie/)

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780427)
 * I suspect this is a nginx issue. You might check the logs to see what is causing
   the timeout.
 *  Thread Starter [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780431)
 * How do I check the logs?
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780458)
 * I’m not sure in your environment, you’ll need to check with your hosting company.
 *  Thread Starter [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780479)
 * Let’s assume that is the problem, how can I try and solve it?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780481)
 * Try checking your site’s error logs for a more specific error message. Your hosts
   should be able to help you in accessing your site’s error logs.
 *  Thread Starter [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780643)
 * _[ Moderator Note: [Please post code](http://codex.wordpress.org/Forum_Welcome#Posting_Code)
   or markup snippets between backticks or use the code button. Don’t use the blockquote.]_
 *     ```
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: Checking for mail manually, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: Starting mail fetch, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: Postie Version: 1.5.9, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: Debug mode: Off, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: Time: 2013-05-24 20:21:50 GMT, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: MAKE SURE POP IS TURNED ON IN SETTING AT Gmail, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:21:50 2013] [error] [client h.i.d.d.e.n] Postie: Connecting to pop.gmail.com:995 (pop3), referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:22:50 2013] [error] [client h.i.d.d.e.n] Postie: Mail Connection Time Out. Common Reasons: Server Down, Network Issue, Port/Protocol MisMatch, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:22:50 2013] [error] [client h.i.d.d.e.n] Postie: The Server said: POP3 connect: Error [], referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       [Fri May 24 13:22:50 2013] [error] [client h.i.d.d.e.n] Postie: There are 0 messages to process, referer: https://team.website.com/wp-admin/options-general.php?page=postie/postie.php
       ```
   
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780644)
 * >Mail Connection Time Out.
    The mail server is not responding, but nginx is timing
   out first giving a slightly misleading error.
 * You are using gmail so there are a couple of things to check.
 * 1) do you have POP3 access enabled for the email account? By default this is 
   not turned on.
 * 2) does your host allow connections over port 995? GoDaddy and others do not 
   allow this.
 *  Thread Starter [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780645)
 * Yes, POP is enabled.
 * I use media temple, as far as I can tell in their KB they support it.
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780648)
 * I would check directly with their support department.
 *  Thread Starter [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780649)
 * Yes, it is supported
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780651)
 * Make sure you are using POP3-SSL not POP3.
 *  Thread Starter [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * (@garp4ss)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780652)
 * Well, that’s embarrassing. I had it on POP, silly me.
 * Thanks for your help and patience! Now I can actually try this thing out!

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘504 Error’ is closed to new replies.

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## Tags

 * [client](https://wordpress.org/support/topic-tag/client/)
 * [gmail](https://wordpress.org/support/topic-tag/gmail/)
 * [media temple](https://wordpress.org/support/topic-tag/media-temple/)
 * [mediatemple](https://wordpress.org/support/topic-tag/mediatemple/)
 * [pop](https://wordpress.org/support/topic-tag/pop/)
 * [port](https://wordpress.org/support/topic-tag/port/)

 * 12 replies
 * 3 participants
 * Last reply from: [garp4ss](https://wordpress.org/support/users/garp4ss/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/504-error-3/#post-3780652)
 * Status: resolved