Support » Plugin: Tooltipy (tooltips for WP) » 502 errors

  • Hello!
    With WP 4.9.4 & TT 5.0 I have a lot of 502 errors on different places of site. Also TT broke functionality of https://wordpress.org/plugins/download-attachments/ (backend can’t save data, at frontend files downloaded with 0 size).
    In different pages where TT tips presents it doesn’t load when mouse cursor over it (loading icon showed but not tooltip).
    I checked php logs – no errors.
    When TT disabled all works as well. I checked 3 days with disabled TT before post this messages to be sure that TT is culprit of 502 errors.
    Can it be fixed?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Jamel.Z

    (@lebleut)

    Hi @rghost,

    It’s been awhile since your Issue report, sorry about that πŸ™‚

    Please update Tooltipy and let me know if the issue is still there

    Thanks,
    Jamel

    Sadly it still there.
    It seems less often I have 502 error with last Tooltipy. But Download Attachemnts, Yoast SEO sitemap totally breaks after I activate Tooltipy.

    Plugin Author Jamel.Z

    (@lebleut)

    Hi @rghost, could you please guide me so I can reproduce the 502 error on my own site in order to find a workaround for this issue ?

    I can only say that version 3.4 works without 502 errors… Something wrong in 5.x…
    I have a lot plugins in my site, so maybe conflict with one of them…

    Maybe you have something like debug version of Tooltipy? Because I have no php errors on my site, and nothing suspicious in Query Monitor.

    • This reply was modified 2 years, 5 months ago by RGhost.
    • This reply was modified 2 years, 5 months ago by RGhost.
    Plugin Author Jamel.Z

    (@lebleut)

    Ok @rghost, if possible could you make a screenshot or even screencast for me so I can see where you got the 502 server error ?

    Sure,take a look https://youtu.be/0YssNd8BchQ . It is not only one place where 502 error happens.

    Plugin Author Jamel.Z

    (@lebleut)

    Great @rghost,

    Thank you so much for that, one last thing please : could you provide the list of activated plugins in your WP installation ?

    I guess we are close to the solution πŸ˜‰

    Regards,
    Jamel

    Sure, https://pastebin.com/DackE92y

    • This reply was modified 2 years, 5 months ago by RGhost.
    Plugin Author Jamel.Z

    (@lebleut)

    Are all of these 65 plugins are active or just installed ?

    Active πŸ™‚

Viewing 10 replies - 1 through 10 (of 10 total)
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