Support » Plugin: Bold Page Builder » 502 Error when Editing Pages

  • Resolved jdpressley

    (@jdpressley)


    I created a new site with a clone of an existing wordpress site (theme/plugins).
    When try to edit a page, I get a 502 Error with an Origin Timeout. I have disabled everything and this plugin is the only thing that triggers that error. I tried a clean install of the plugin from your website as well. This did not fix the problem.

    Any idea on why this plugin is triggering a timeout?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author boldthemes

    (@boldthemes)

    Hi @jdpressley,

    Could you please write us which theme are you using?

    Thanks in advance.

    Thread Starter jdpressley

    (@jdpressley)

    Avantage Version: 2.0.2

    Plugin Author boldthemes

    (@boldthemes)

    Hi,

    Thanks for the info. Please make sure to remove all files from “fonts” folder in your theme (back up them first). Then check if the site works. If it does, than add just Icons which you plan to use.

    Let us know of the outcome.

    Thread Starter jdpressley

    (@jdpressley)

    Solution was successful, Thank you!

    Any idea how to determine the specific icon set that is the problem?
    Would the error be located in the .php files?

    Plugin Author boldthemes

    (@boldthemes)

    Hi, great! Thanks for the info 🙂

    **We would need to have a closer look in order to figurate out what was causing the issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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