Title: 502 error
Last modified: August 13, 2020

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# 502 error

 *  Resolved [rafcioyt](https://wordpress.org/support/users/rafcioyt/)
 * (@rafcioyt)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/502-error-23/)
 * when it gives test connection it shows 502 error
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F502-error-23%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [tbenyon](https://wordpress.org/support/users/tbenyon/)
 * (@tbenyon)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/502-error-23/#post-13332253)
 * Hey [@rafcioyt](https://wordpress.org/support/users/rafcioyt/),
 * This is normally due to permissions on the external database.
 * Can you make sure the external database is allowing access from the WordPress
   server.
 * Thanks,
 * Tom
 *  Plugin Author [tbenyon](https://wordpress.org/support/users/tbenyon/)
 * (@tbenyon)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/502-error-23/#post-13494006)
 * Hey [@rafcioyt](https://wordpress.org/support/users/rafcioyt/),
 * I haven’t heard back so I’m going to assume this is resolved.
 * If this is not the case, please feel free to message back and we can talk more.
 * Thanks,
 * Tom

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘502 error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [tbenyon](https://wordpress.org/support/users/tbenyon/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/502-error-23/#post-13494006)
 * Status: resolved