502 Bad Gateway/Tried Hosting&Theme Support, referred to WP Codex

  • lastobie

    (@lastobie)


    7 years, 11 months ago

    Hi All,

    I have been getting a sporadic 502 Bad Gateway error when I try to edit my website which seemingly cannot be fixed! The error occurs on the admin side. I am using Managed WordPress/Avada Theme/GoDaddy hosting.

    After several phone calls with the GoDaddy tech support, it was suggested I post a new topic in this forum since they are unable to fix the issue.

    Here is what we’ve tried (to no avail, I still get the 502 error):

    – Change theme entirely (tried Twenty Sixteen)
    – Disable all plugins
    – Tried several browsers/clear cache/delete cookies
    – Increased PHP memory limit to 512
    – Use different network
    – Ensure everything is properly updated

    The crux is the tech guys are not able to replicate the 502 error on their end. But I get it several times on my end. I get this error on both a Mac and PC (if that has any bearing).

    The GoDaddy tech guy suggest I provide the php file for reference (included below).

    Any suggestions to help me fix this FRUSTRATING issue would be very welcome. Thank you in advance!!!

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    SHLVL 0
    SPI TRUE
    TMP /home/content/p3pnexwpnas05_data02/02/3204802/tmp
    PHP_FCGI_MAX_REQUESTS 100000

    PHP Variables
    Variable Value
    _REQUEST[“wp-settings-1”] mfold=o&editor=tinymce&libraryContent=browse&hidetb=1&imgsize=full&align=center&wplink=1&editor_plain_text_paste_warning=1&advImgDetails=show&urlbutton=none
    _REQUEST[“wp-settings-time-1”] 1461647486
    _REQUEST[“wordpress_test_cookie”] WP Cookie check
    _REQUEST[“wordpress_logged_in_ac3e87f02dbdf631463670a76acfe344”] goldenempirevizslas|1464757797|sFM7o9oQBw9tEuyK1eYwMqGlceQyP10W3avsGfiKOqJ|edf4bf10512d682545d199932d10e9f89354f7922b56ce12151a825b9a8127c2
    _COOKIE[“wp-settings-1”] mfold=o&editor=tinymce&libraryContent=browse&hidetb=1&imgsize=full&align=center&wplink=1&editor_plain_text_paste_warning=1&advImgDetails=show&urlbutton=none
    _COOKIE[“wp-settings-time-1”] 1461647486
    _COOKIE[“wordpress_test_cookie”] WP Cookie check
    _COOKIE[“wordpress_logged_in_ac3e87f02dbdf631463670a76acfe344”] goldenempirevizslas|1464757797|sFM7o9oQBw9tEuyK1eYwMqGlceQyP10W3avsGfiKOqJ|edf4bf10512d682545d199932d10e9f89354f7922b56ce12151a825b9a8127c2
    _SERVER[“TMPDIR”] /home/content/p3pnexwpnas05_data02/02/3204802/tmp
    _SERVER[“PHPRC”] /home/content/p3pnexwpnas05_data02/02/3204802/html/
    _SERVER[“TEMP”] /home/content/p3pnexwpnas05_data02/02/3204802/tmp
    _SERVER[“PHP_FCGI_CHILDREN”] 0
    _SERVER[“PATH”] /sbin:/usr/sbin:/bin:/usr/bin
    _SERVER[“PWD”] /web/cgi-bin
    _SERVER[“SHLVL”] 0
    _SERVER[“SPI”] TRUE
    _SERVER[“TMP”] /home/content/p3pnexwpnas05_data02/02/3204802/tmp
    _SERVER[“PHP_FCGI_MAX_REQUESTS”] 100000
    _SERVER[“HTTP_CONNECTION”] close
    _SERVER[“SCRIPT_NAME”] /php.php
    _SERVER[“REQUEST_URI”] /php.php
    _SERVER[“QUERY_STRING”] no value
    _SERVER[“REQUEST_METHOD”] GET
    _SERVER[“SERVER_PROTOCOL”] HTTP/1.1
    _SERVER[“GATEWAY_INTERFACE”] CGI/1.1
    _SERVER[“REMOTE_PORT”] 37655
    _SERVER[“SCRIPT_FILENAME”] /var/chroot/home/content/p3pnexwpnas05_data02/02/3204802/html/php.php
    _SERVER[“SERVER_ADMIN”] support@secureserver.net
    _SERVER[“CONTEXT_DOCUMENT_ROOT”] /var/chroot/home/content/p3pnexwpnas05_data02/02/3204802/html
    _SERVER[“REQUEST_SCHEME”] http
    _SERVER[“DOCUMENT_ROOT”] /var/chroot/home/content/p3pnexwpnas05_data02/02/3204802/html
    _SERVER[“REMOTE_ADDR”] 99.182.121.101
    _SERVER[“SERVER_PORT”] 80
    _SERVER[“SERVER_ADDR”] 50.62.208.153
    _SERVER[“SERVER_NAME”] http://www.goldenempirevizslas.com
    _SERVER[“SERVER_SOFTWARE”] Apache
    _SERVER[“SERVER_SIGNATURE”] no value
    _SERVER[“LD_LIBRARY_PATH”] /web/httpd24/lib
    _SERVER[“HTTP_X_HOST”] goldenempirevizslas.com
    _SERVER[“HTTP_X_VARNISH”] 2650058734
    _SERVER[“HTTP_X_FORCEABLE”] 0
    _SERVER[“HTTP_ACCEPT_ENCODING”] gzip
    _SERVER[“HTTP_X_COOKIES”] wp-settings-1=mfold%3Do%26editor%3Dtinymce%26libraryContent%3Dbrowse%26hidetb%3D1%26imgsize%3Dfull%26align%3Dcenter%26wplink%3D1%26editor_plain_text_paste_warning%3D1%26advImgDetails%3Dshow%26urlbutton%3Dnone; wp-settings-time-1=1461647486; wordpress_test_cookie=WP+Cookie+check; wordpress_logged_in_ac3e87f02dbdf631463670a76acfe344=goldenempirevizslas%7C1464757797%7CsFM7o9oQBw9tEuyK1eYwMqGlceQyP10W3avsGfiKOqJ%7Cedf4bf10512d682545d199932d10e9f89354f7922b56ce12151a825b9a8127c2
    _SERVER[“HTTP_COOKIE”] wp-settings-1=mfold%3Do%26editor%3Dtinymce%26libraryContent%3Dbrowse%26hidetb%3D1%26imgsize%3Dfull%26align%3Dcenter%26wplink%3D1%26editor_plain_text_paste_warning%3D1%26advImgDetails%3Dshow%26urlbutton%3Dnone; wp-settings-time-1=1461647486; wordpress_test_cookie=WP+Cookie+check; wordpress_logged_in_ac3e87f02dbdf631463670a76acfe344=goldenempirevizslas%7C1464757797%7CsFM7o9oQBw9tEuyK1eYwMqGlceQyP10W3avsGfiKOqJ%7Cedf4bf10512d682545d199932d10e9f89354f7922b56ce12151a825b9a8127c2
    _SERVER[“HTTP_HOST”] http://www.goldenempirevizslas.com
    _SERVER[“HTTP_X_CLIENT_IP”] 99.182.121.101
    _SERVER[“HTTP_X_UA_DEVICE”] pc
    _SERVER[“HTTP_X_EPOCH_TIME”] 1464586235
    _SERVER[“HTTP_ACCEPT_LANGUAGE”] en-US,en;q=0.5
    _SERVER[“HTTP_ACCEPT”] text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    _SERVER[“HTTP_USER_AGENT”] Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
    _SERVER[“PARENT_DOCUMENT_ROOT”] /var/chroot/home/content/p3pnexwpnas05_data02/02/3204802/html
    _SERVER[“GD_PHP_HANDLER”] x-httpd-php5-4
    _SERVER[“userlimit_limit”] 100
    _SERVER[“userlimit_name”] 3204802
    _SERVER[“REAL_USERNAME”] gold3204802628
    _SERVER[“SUBDOMAIN_DOCUMENT_ROOT”] /var/chroot/home/content/p3pnexwpnas05_data02/02/3204802/html
    _SERVER[“GD_ERROR_DOC”] .errordocs/missing.html
    _SERVER[“REDIRECT302”] no value
    _SERVER[“XID”] 3204802
    _SERVER[“REAL_DOCUMENT_ROOT”] /var/chroot/home/content/p3pnexwpnas05_data02/02/3204802/html
    _SERVER[“DOMAIN_NAME”] http://www.goldenempirevizslas.com
    _SERVER[“SCRIPT_URI”] http://www.goldenempirevizslas.com/php.php
    _SERVER[“SCRIPT_URL”] /php.php
    _SERVER[“UNIQUE_ID”] V0vP@zI@0JkABxdXnXgAAAA8
    _SERVER[“FCGI_ROLE”] RESPONDER
    _SERVER[“PHP_SELF”] /php.php
    _SERVER[“REQUEST_TIME_FLOAT”] 1464586235.9258
    _SERVER[“REQUEST_TIME”] 1464586235
    _SERVER[“argv”]

    Array
    (
    )

    _SERVER[“argc”] 0

    PHP License

    This program is free software; you can redistribute it and/or modify it under the terms of the PHP License as published by the PHP Group and included in the distribution in the file: LICENSE

    This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

    If you did not receive a copy of the PHP license, or have any questions about PHP licensing, please contact license@php.net.

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