Title: 500 server error
Last modified: May 18, 2023

---

# 500 server error

 *  [play33](https://wordpress.org/support/users/play33/)
 * (@play33)
 * [3 years ago](https://wordpress.org/support/topic/500-server-error-73/)
 * Hello.
 * I have using this plugin for a few months and was all ok. But now when I tried
   to edit a feed goes to a 500 error server page. What to do? I can just create
   one new, but not edit?
 * Regards

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [ai4k Web Design](https://wordpress.org/support/users/soylaostia/)
 * (@soylaostia)
 * [3 years ago](https://wordpress.org/support/topic/500-server-error-73/#post-16750863)
 * Same here, after update website went to ERROR 500. You should fix the lates update
   5.4.11
 *  Thread Starter [play33](https://wordpress.org/support/users/play33/)
 * (@play33)
 * [3 years ago](https://wordpress.org/support/topic/500-server-error-73/#post-16750870)
 * I already have this new update 5.4.11 I think this happen when update the page
   and update the version of CTX feed,. Even tried to uninstall and install again
   and no way to correct. I was going to purchase the premium but until have confirmation
   of correct working I will not buy.
    -  This reply was modified 3 years ago by [play33](https://wordpress.org/support/users/play33/).
 *  Plugin Support [ansarybadal](https://wordpress.org/support/users/ansarybadal/)
 * (@ansarybadal)
 * [3 years ago](https://wordpress.org/support/topic/500-server-error-73/#post-16751067)
 * Hi [@play33](https://wordpress.org/support/users/play33/)
 * Thanks for reaching us and sorry for the inconvenience.
 * We have tried to reproduce the issue on our test site by updating the plugin 
   to it’s latest version but unfortunately we couldn’t recreate such and issue 
   and we are being able to edit feeds without having any errors which indicates
   the issue you are experiencing could be a site specific issue.
 * In this situation, I would suggest you to delete the plugin and then reinstall
   and activate a new file by downloading it from the WordPress directory and try
   editing the existing feeds again. NB: Deleting the plugin won’t remove your old
   data.
 * However, if none of the above helps you to resolve the issue, please, roll back
   to the previous version 5.4.9 from [here](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/advanced/).
   Please, see this [screenshot](https://www.dropbox.com/s/i6oas45ws0spdc2/2023-05-19_16-24-05.png?dl=0)
   to know where to download the old version.
 * Once the old version is downloaded, deactivate and delete the current version
   and then install and activate the newly downloaded plugin file.
 * For more, please, contact us from [here](http://webappick.com/contact).
 * Best regards,
 *  Thread Starter [play33](https://wordpress.org/support/users/play33/)
 * (@play33)
 * [3 years ago](https://wordpress.org/support/topic/500-server-error-73/#post-16751971)
 * Hello,
 * Tried both options but still can’t edit. Even creating a new feed I can’t edit
   it. How can I clean my page of CTX, including database and try to install fresh
   without data?
 * Regards
 *  Plugin Support [ansarybadal](https://wordpress.org/support/users/ansarybadal/)
 * (@ansarybadal)
 * [3 years ago](https://wordpress.org/support/topic/500-server-error-73/#post-16757444)
 * Hi [@play33](https://wordpress.org/support/users/play33/)
 * Can you please, reach us from [here](http://webappick.com/contact)?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘500 server error’ is closed to new replies.

 * ![](https://ps.w.org/webappick-product-feed-for-woocommerce/assets/icon-256x256.
   gif?rev=3346213)
 * [Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [ansarybadal](https://wordpress.org/support/users/ansarybadal/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/500-server-error-73/#post-16757444)
 * Status: not resolved