Title: 500 server error
Last modified: August 24, 2016

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# 500 server error

 *  Resolved [EastDevonAlliance](https://wordpress.org/support/users/eastdevonalliance/)
 * (@eastdevonalliance)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/500-server-error-27/)
 * Just tried Easy Heads Up Bar and as soon as I published an entry I got a server
   500 error.
 * I am currently using Apollo Bar – but because it is no longer maintained I wanted
   to switch to a plugin that is maintained. So it could have been a conflict between
   the two plugins – or possibly a conflict with my template (Warp Master 2).
 * Anyway, I had to use FTP to delete the Easy Heads Up Bar directory to get the
   site back online.
 * Before I try this again with the Apollo bar disabled, does anyone have any ideas
   for me to try?
 * [https://wordpress.org/plugins/easy-heads-up-bar/](https://wordpress.org/plugins/easy-heads-up-bar/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/)
 * (@greenweb)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/500-server-error-27/#post-6167764)
 * Hello EastDevonAlliance, thanks for sharing the experience. 500 Errors while 
   scary, are super vague. Was there any additional information in the error_log
   or php-errors.log on your server?
 * This may be accessed via your Cpanel, assuming you have one, or you might find
   it in the by poking around via FTP.
 * If your unable to update WordPress, not ideal but understandable if you have 
   an old theme you need to support etc. And the Apollo bar works for your needs
   I honestly think there that troubleshooting this issue could be more hassle than
   it’s worth.
 * Here are my recommended steps to help troubleshoot your error:
    1. Make sure the plugin & WordPress are up to date
    2. To test what’s wrong, **disable all** your other plugins and switch to the default
       WordPress theme.
    3. If the problem goes away, then it is a possible conflict error. Figure out which
       plugin is the cause of the problem by turning them on one at a time.

Viewing 1 replies (of 1 total)

The topic ‘500 server error’ is closed to new replies.

 * ![](https://ps.w.org/easy-heads-up-bar/assets/icon.svg?rev=1161802)
 * [Easy Heads Up Bar](https://wordpress.org/plugins/easy-heads-up-bar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-heads-up-bar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-heads-up-bar/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-heads-up-bar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-heads-up-bar/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Greenweb](https://wordpress.org/support/users/greenweb/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/500-server-error-27/#post-6167764)
 * Status: resolved