Support » Plugin: Slimstat Analytics » 500 server error

  • Resolved scruffy1



    when checking the stats since last update it triggered a server error and we had a suspicious warning of IP directly linked to your plugin, this is a hetzner IP

    please explain if you are linking to a hetzner server, if so why, so we can understand why this IP cropped up again linked to slimstat


Viewing 8 replies - 1 through 8 (of 8 total)
  • I have 500 server errors to since i have updatet wordpress to 3.8. After i have deactivated slimstat the error was gone.

    Plugin Author Jason Crouse


    You need to increase your php memory limit. Check the FAQs.

    who does ?

    we have plenty of memory allocated to php in our server, if your is using more than 1024mb then I would be very concerned, so i suspect you are talking to the other person in this thread, i am more concerned with a blacklisted IP being linked to the stats

    Moderator cubecolour



    andioh, next time you have a question please start your own topic as scruffy1’s question has not been adressed.

    This is the reason why we ask people to start their own topics on the forum rather than interrupting ones started by other people.

    Plugin Author Jason Crouse


    Sorry for the confusion, scruffy. In your case, we don’t even know what an hetzner IP is, and I think this is related to someone trying to hack into your website.

    no, it is not to do with hacking

    hetzner is a german company, the IP is owned by them, they supply servers

    this IP has cropped up a couple of times when using slim stat at the same time silm stat crashes, our server popups up a security warning and links the ip to the process, which coincides with slim stat


    are you hosting anything connected to plugin on

    if so this is the issue, the IP is blacklisted and blocked on our server, so when blocked and the plugin is trying to communicate it could cause an error ??

    Plugin Author Jason Crouse


    Nope, we’re not hosting anything on altervista that I’m aware of…

Viewing 8 replies - 1 through 8 (of 8 total)
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