Support » Plugin: W3 Total Cache » 500 Internal Server Errors?

  • When I have Total Cache enabled on my site (, all the subpages receive this error:

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Can someone please help me with this? I am on VPS hosting and recently downgraded from Dedicated to VPS, but am on the same hosting (InMotionHosting)
    I have tried deactivating every other plug-in and switched to a default theme with no success. I have had to temporarily disable the caching so that visitors can actually browse the site.

    I also tried to send a bug report through the support tab and got a notice that I do not have sufficient permissions to access this page. I have no idea why?

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  • I have experienced the same once. What helped for me was completely uninstall the plugin, delete all caching files by FTP and then reinstall and enable.

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