WordPress.org

Support

Support » How-To and Troubleshooting » 500 Internal server Error when changing password

500 Internal server Error when changing password

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    @esmi

    Forum Moderator

    Do you have a recent database backup?

    Sadly no. The previous Admin left and this was handed to me by a less than savvy business owner. We do not have anything stored or used offline.

    esmi

    @esmi

    Forum Moderator

    When I attempt to reset the password, the site produces a 500 internal server error.

    What exactly did you do? Try checking your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs.

    I deleted 1500 comments from the site, that the owner wanted gone. Where do I check the error logs if I cant log in or change my password? The hosts are wordpress. The previous admin has set the site up entirely through wordpress and entirely online.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘500 Internal server Error when changing password’ is closed to new replies.
Skip to toolbar