Title: 500 Internal Server Error When Backup Failed
Last modified: August 21, 2016

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# 500 Internal Server Error When Backup Failed

 *  [sover](https://wordpress.org/support/users/sover/)
 * (@sover)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/500-internal-server-error-when-backup-failed/)
 * Hi,
    I have never had this problem with this plugin before, but I tried to perform
   a backup of the database and soon after, the backup failed. I am now unable to
   access my site or /wp-admin at all because of a ‘500 Internal Server Error.’ 
   I run a couple of other sites off of DreamHost and they are up and running. No
   other changes have been made, so I know that the error is as a result of this
   update. I can access the sites FTP and here are the things I did, in order (none
   of them worked) 1. Renamed the backupwordpress folder 2. Then, when that didn’t
   work, deleted the backupwordpress folder completely 3. Then, renamed the whole
   plugins folder to plugins.deactivate -Still have an error. I’m thinking it might
   be the memory or something? How do I find this out? This plugin was the only 
   one I was working with and the last thing I did when the site crashed. Any help
   would be much appreciated. Thanks, Ali
 * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/)

The topic ‘500 Internal Server Error When Backup Failed’ is closed to new replies.

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## Tags

 * [500 internal error](https://wordpress.org/support/topic-tag/500-internal-error/)

 * 0 replies
 * 1 participant
 * Last reply from: [sover](https://wordpress.org/support/users/sover/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/500-internal-server-error-when-backup-failed/)
 * Status: not resolved