Support » Fixing WordPress » 500 Internal Server Error, redirecting domains

  • Hello,
    I have this problem lasts days:
    When I want to access my blog at the URL www.(…)/wp-admin/, I put the username and pass, but I can’not access, I receive the following error:

    500 Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, (…) and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/ mod_jk/1.2.28 Server at Port 80

    The error log of my host give me this (following the 500 error):

    I have two domains and some months ago I install WP in my domain .ORG and later with the renovation of the host we decided to put the .COM domain like the fisrt one and redirect the .ORG one.
    After that everything with the WP administration works good.
    But some days ago I received this error and it’s imposiible to access the blog.

    I checked the wp-config and the redirection of the domain, and it’s OK.
    I try to upload a security version of all the files I have, but nothing. 🙁

    Can someone help me, please?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff


    Volunteer Moderator 🚀

    The error log of my host give me this (following the 500 error):

    That’s just the URL in the logged error. What does the entire logged error say?

    Hey, thank’s for answer 🙂
    I have this in the error log:

    [Mon Sep 06 11:01:09 2010] [error] [client] File does not exist: /home/shango/public_html/500.shtml, referer:
    [Mon Sep 06 11:00:51 2010] [error] [client] File does not exist: /home/shango/public_html/404.shtml
    [Mon Sep 06 11:00:51 2010] [error] [client] File does not exist: /home/shango/public_html/favicon.ico
    [Mon Sep 06 11:00:48 2010] [error] [client] File does not exist: /home/shango/public_html/404.shtml
    [Mon Sep 06 11:00:48 2010] [error] [client] File does not exist: /home/shango/public_html/favicon.ico

    I can’t believe it!
    I start from zero, install the newest version of WP (3.0.1), with a new database, all from zero.
    The instalation of WP fine, so I click to ACCES immediately after the instalation and I GOT THE SAME PROBLEM: 500 Internal Server Error!
    I can’t believe it!

    I don’t know what to do anymore.

    It’s possible that may be problem of the configuration of the server?

    Is this your error.log or the errors on your access.log? (I believe access.log logs the 404 error – these are the ones showing up on what you posted: the server didn’t find the favicon file and didn’t find the 500 and the 404 error files).

    Maybe your error.log says more about the server error itself.

    Well, in the error_log I was having a lot of them.
    That’s why I decided to begin from zero.
    But the problem persist.
    Now It’s all new! (database included) and I don’t understand why the admin access give me the same error: 500 Internal Server Error!

    Moderator James Huff


    Volunteer Moderator 🚀

    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue (theme functions can affect the admin panel).

Viewing 6 replies - 1 through 6 (of 6 total)
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