Support » Fixing WordPress » 500 Internal Server Error on plug-ins tab

  • Resolved erikas_boy


    So I tried to install wp-super-cache on a client’s wordpress today, and when I tried to upload the package, the server returned a 500 error, and now, when I view the plug-ins tab, there is nothing between my sidebars, except the “Manage Plug-ins” header and the “add new” button. If I try to install any other plug-ins, it just throws another 500 error during the upload. At the moment, there isn’t even an .htaccess file anywhere in the install, so I don’t even know where to start looking.
    Any help is much appreciated.

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  • A bit more info: I’ve just realized that I can’t add a page either, it also just comes up blank. Sidebars and header are all still there, but nothing to add the page.

    Any ideas?

    Okay, turned out that it wasn’t wp-super-cache that was the problem, it was wp-security-scan. I just started deleting the installed plug-in folders in reverse order until things started working again. If you’re in a similar position and are also experiencing total radio-silence on the forums, this is a good first step. Hopefully you, as well, won’t need a second step.

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