Title: 500 Internal Server Error – Jetpack Authorization
Last modified: August 22, 2016

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# 500 Internal Server Error – Jetpack Authorization

 *  [JimHardinberg](https://wordpress.org/support/users/jimhardinberg/)
 * (@jimhardinberg)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-jetpack-authorization/)
 * Hi all. OK, I’ve got a doozy here…
 * I’m getting the 500 Internal Server Error only when I try to log in to the admin
   page and access the dashboard. The site itself is up and running. This happened
   after I hit the button to “authorize” (I think that is what it said on the jetpack
   page of the dashboard). Jetpack was installed and running fine, but then I hit
   the button on the big green splash screen that shows up in the dashboard.
 * So, here is what I have done so far to fix it…
 * 1. Logged in via FTP and renamed the plugin folder. Didn’t work.
    2. Added a 
   php.ini file to increase php memory. Didn’t work. 3. Changed the wp-options table,
   active-plugins to a:0:{} – Didn’t work.
 * I am at a loss how to fix it. Any help would be appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Johnathan](https://wordpress.org/support/users/jelyman/)
 * (@jelyman)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-jetpack-authorization/#post-5835012)
 * Is the 500 Error permanent now? (in other words, can you not access your site
   anymore or was it just the one time?)
 * Can you share a link?
 *  Thread Starter [JimHardinberg](https://wordpress.org/support/users/jimhardinberg/)
 * (@jimhardinberg)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-jetpack-authorization/#post-5835022)
 * The error is permanent trying to log into the dashboard. The site itself is up
   and appears to be fine. Though because I disabled the plug-ins, some of the little
   stuff the plug-ins do are obviously not functioning.
 * Here is the site: [http://www.goldstandardcatering.com](http://www.goldstandardcatering.com)
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-jetpack-authorization/#post-5835023)
 * For JetPack support, you’ll need to ask them here:
 * [https://wordpress.org/support/plugin/jetpack#postform](https://wordpress.org/support/plugin/jetpack#postform)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Internal Server Error – Jetpack Authorization’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-jetpack-authorization/#post-5835023)
 * Status: not resolved

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