Title: 500 Internal Server Error after activating theme
Last modified: August 20, 2016

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# 500 Internal Server Error after activating theme

 *  [roycehall](https://wordpress.org/support/users/roycehall/)
 * (@roycehall)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/500-internal-server-error-after-activating-theme/)
 * I recently tried activating a new theme on my webpage [http://www.roycehall.co.uk](http://www.roycehall.co.uk)(
   the theme was pagelines) and now i cannot access the admin page, it just comes
   up a blank white page on firefox or an HTTP 500 internal sever error on internet
   explorer. I’ve never used an FTP and i dont know what i can do to be able to 
   log in again! luckily i set the page to ‘coming soon’ whilst editing it, but 
   i really need to be able to get on there! speedy help would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [s_ha_dum](https://wordpress.org/support/users/apljdi/)
 * (@apljdi)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/500-internal-server-error-after-activating-theme/#post-2995788)
 * Login over FTP and delete the theme. It seems like you already know that that
   is what you need to do but are trying to avoid it. You can’t. If you can’t get
   into the site you don’t have a choice. You have to use something that operates
   outside of the WordPRess framework. That means FTP or something FTP-like, such
   as the FTP-like file manager usually provided by server back-ends like cPanel.
 * FTP, using a client like FileZilla, is not much different from the file browsers
   you see on Windows and Mac. Be careful with it, but don’t be afraid of it either.
   When something goes wrong FTP is your very best friend.
 *  Thread Starter [roycehall](https://wordpress.org/support/users/roycehall/)
 * (@roycehall)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/500-internal-server-error-after-activating-theme/#post-2995796)
 * thankyou, i have downloaded filezilla but the issue is i don’t have the server
   username and password and am struggling to get hold of the person that does. 
   im guessing there is no other way of finding these out? i cant say i even know
   who the server is held with!
 *  [s_ha_dum](https://wordpress.org/support/users/apljdi/)
 * (@apljdi)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/500-internal-server-error-after-activating-theme/#post-2995823)
 * I can’t help you with the username and password 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Internal Server Error after activating theme’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [s_ha_dum](https://wordpress.org/support/users/apljdi/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/500-internal-server-error-after-activating-theme/#post-2995823)
 * Status: not resolved

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