Title: 500 internal server error
Last modified: February 25, 2022

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# 500 internal server error

 *  Resolved [mehdinjm](https://wordpress.org/support/users/mehdinjm/)
 * (@mehdinjm)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-684/)
 * hi. I have ten thousand products on my website. So my sitemap is very heavy. 
   After clicking the ‘refresh crowler map’ button, after two minutes, I get this
   error:
    Request Timeout This request takes too long to process, it is timed out
   by the server. If it should not be timed out, please contact administrator of
   this web site to increase ‘Connection Timeout’.
 * I tried many ways to increase max_execution_time.
    I also increased this amount
   myself through the PHP.ini file. I also told the server backup my problem. But
   my problem was not solved and I still have this error after 120 seconds. Can 
   you help me? Thankful

Viewing 1 replies (of 1 total)

 *  [serpentdriver](https://wordpress.org/support/users/serpentdriver/)
 * (@serpentdriver)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-684/#post-15403733)
 * Do you have access to LiteSpeed WebAdmin Panel as root?
 * LiteSpeed doesn’t consider PHP settings for max_execution_time or any other PHP.
   ini settings to control timeout. It musst be changed in LSWS WebAdmin to increase
   timeouts, but needs root access. If you are on shared hostings there is no way
   to change this seetings.
 * [https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#wp-cron-php-timing-out](https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#wp-cron-php-timing-out)
    -  This reply was modified 4 years, 3 months ago by [serpentdriver](https://wordpress.org/support/users/serpentdriver/).

Viewing 1 replies (of 1 total)

The topic ‘500 internal server error’ is closed to new replies.

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## Tags

 * [request timeout](https://wordpress.org/support/topic-tag/request-timeout/)

 * 1 reply
 * 2 participants
 * Last reply from: [serpentdriver](https://wordpress.org/support/users/serpentdriver/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-684/#post-15403733)
 * Status: resolved