Title: 500 Internal Server Error
Last modified: January 22, 2019
---
# 500 Internal Server Error
* [nextukraine](https://wordpress.org/support/users/nextukraine/)
* (@nextukraine)
* [7 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-602/)
* In sandbox mode with using visa or mastercard i get an error. logs:
* ```
[22-01-2019 01:12:23] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.sandbox.paypal.com/v1/payments/payment
[22-01-2019 01:12:54] PayPal\Core\PayPalHttpConnection: DEBUG : Request Headers : POST /v1/payments/payment HTTP/1.1, Host: api.sandbox.paypal.com, Accept: */*, Content-Type: application/json, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.6.4 (platform-ver=7.2.14; bit=64; os=Linux_2.6.32-673.26.1.lve1.4.15.el6.x86_64; machine=x86_64; crypto-lib-ver=1.0.1e; curl=7.19.7), Authorization: Bearer A21AAE_S24UiVQkN-1uG2jvjSF20J6g7U5TL132vPPc6gZOoBtr6bEJjjpYCyP5_DEX-sbfKz4j5jiyR354FOjdpy_3TXLrQw, PayPal-Request-Id: 21307064332771341154816273835444, PayPal-Partner-Attribution-Id: AngellEYE_SP_WooCommerce, Content-Length: 886, ,
[22-01-2019 01:12:54] PayPal\Core\PayPalHttpConnection: DEBUG : Request Data : {"intent":"sale","payer":{"payment_method":"credit_card","funding_instruments":[{"credit_card":{"type":"visa","number":"4012888888881881","expire_month":"12","expire_year":2021,"cvv2":"234","first_name":"\u0422\u0430\u0440\u0430\u0441","last_name":"\u0425\u0432\u044b\u043b\u044c"}}]},"transactions":[{"amount":{"currency":"USD","total":"48.40","details":{"shipping":"4.40","tax":"0.00","subtotal":"44.00"}},"item_list":{"items":[{"name":"Supplement Powder","currency":"USD","quantity":1,"price":"44.00"}],"shipping_address":{"recipient_name":"\u0422\u0430\u0440\u0430\u0441\u0425\u0432\u044b\u043b\u044c","line1":"307 W Ross Ave","line2":"","city":"Tampa","state":"CA","postal_code":"33602","country_code":"US"}},"description":"Payment description","invoice_number":"5c4716b61cf07","custom":"{\"order_id\":206,\"order_key\":\"wc_order_5c47166432732\"}","soft_descriptor":"Humankind"}]}
--------------------------------------------------------------------------------------------------------------------------------
[22-01-2019 01:12:54] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 500
[22-01-2019 01:12:54] PayPal\Core\PayPalHttpConnection: DEBUG : Response Headers : HTTP/1.1 500 Internal Server Error, Date: Tue, 22 Jan 2019 13:12:23 GMT, Server: Apache, Content-Length: 649, Connection: close, Content-Type: text/html; charset=iso-8859-1, ,
[22-01-2019 01:12:54] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 500 when accessing https://api.sandbox.paypal.com/v1/payments/payment.
500 Internal Server Error
Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete
your request.
Please contact the server administrator,
ppmtps@paypal.com and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.
More information about this error may be available
in the server error log.
Apache Server at api.sandbox.paypal.com Port 443
[22-01-2019 01:12:54] PayPal\Core\PayPalHttpConnection: DEBUG :
================================================================================================================================
```
Viewing 4 replies - 1 through 4 (of 4 total)
* Thread Starter [nextukraine](https://wordpress.org/support/users/nextukraine/)
* (@nextukraine)
* [7 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-602/#post-11117017)
* Only with Visa.
With mastercard i have the same problem as [here ](https://wordpress.org/support/topic/invalid-credit-card-type/)
* Plugin Contributor [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
* (@angelleyesupport)
* [7 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-602/#post-11117647)
* Hi [@nextukraine](https://wordpress.org/support/users/nextukraine/) ,
* Can you tell me which Payment gateway you are using and is that from our PayPal
for woocommerce plugin?
Can you double check and share some more insight about
this error and how can I reproduce that? As the 500 internal server error simplay
means a PHP error of some sort. Can you try to disable all extra plugin except
for woo and ours and see if you still get the same error?
* Thread Starter [nextukraine](https://wordpress.org/support/users/nextukraine/)
* (@nextukraine)
* [7 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-602/#post-11130171)
* Hi, [@angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
* It’s paypal credit card (REST) [http://prntscr.com/mc0ctw](http://prntscr.com/mc0ctw)
with enabled sandbox mode.
* I disabled all plugins excerpt woo and your plugin and result the same 🙁
* Maybe it’s proplem of PayPal?
* Plugin Contributor [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
* (@angelleyesupport)
* [7 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-602/#post-11135239)
* Well 500 internal server error simply means a PHP error, did you looked at general
Error logs and see if there are any other errors being reported? Also whats the
PHP version at your server? I hope its 5.6 or above?
* Please double check and if you continue to see the same error the [please submit a ticket here](https://angelleye.com/support)
and provide staging site details so that We could look into that further.
* Thanks!
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘500 Internal Server Error’ is closed to new replies.
* 
* [PayPal for WooCommerce](https://wordpress.org/plugins/paypal-for-woocommerce/)
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* 4 replies
* 2 participants
* Last reply from: [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
* Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-602/#post-11135239)
* Status: not resolved