Support » Fixing WordPress » 500 Internal Server Error

  • Resolved Grandma Cyd

    (@grandma-cyd)


    When attempting to access my Admin login page, I receive the following error (below). Other forums pertaining to this error suggest there may be incompatibility between my theme and wordpress, and that one should go into the dashboard to fix it. However, I cannot access the dashboard because I cannot sign in.

    Here is the error message greeting me:

    “Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@xxxxx.org to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

    The page I need help with: [log in to see the link]

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  • Have you tried contacting your hosting server company?

    I’m not quite sure what was wrong or how it was resolved, but before I had the chance to see your reply and try contacting the hosting server company, the problem was fixed. Thanks for your response.

Viewing 2 replies - 1 through 2 (of 2 total)
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