Title: 500 Internal Server Error
Last modified: August 31, 2016

---

# 500 Internal Server Error

 *  [orphancaresolutions](https://wordpress.org/support/users/orphancaresolutions/)
 * (@orphancaresolutions)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-457/)
 * I am receiving the following message when I try to go to my website. I don’t 
   know how to fix it or if it is something I can fix. Please help!!!
 * The website cannot display the page
 *  HTTP 500
 * Most likely causes:
    •The website is under maintenance. •The website has a programming
   error.
 * What you can try:
 *  Refresh the page.
 *  Go back to the previous page.
 * More information More information
 * This error (HTTP 500 Internal Server Error) means that the website you are visiting
   had a server problem which prevented the webpage from displaying.
 * For more information about HTTP errors, see Help.

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-457/#post-6982982)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the default theme for your
   version of WordPress to rule-out a theme-specific issue. If you don’t have access
   to your admin panel, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via SFTP 
   or FTP, or a file manager in your hosting account’s control panel, and rename
   the `.htaccess` file. If you can’t find a `.htaccess` file, make sure that you
   have set your SFTP or FTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period.

Viewing 1 replies (of 1 total)

The topic ‘500 Internal Server Error’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [administrator](https://wordpress.org/support/topic-tag/administrator/)
 * [HTTP 500](https://wordpress.org/support/topic-tag/http-500/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/500-internal-server-error-457/#post-6982982)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics