Support » Plugin: Simple Subscribe » 500 – Internal server error.

  • Hi , thanks for great plugin , really a unique features , that’s exactly what i was search for 🙂

    I Installed the plugin and integrated via widget , but when i try to add new user from font end it took me to 500 – Internal server error.
    page , my site sun on Windows Hosting

    also , when i inspect my page i found css , js files of the plugin not found also i see them via ftp program thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Step 1: [first check if the plugins are the problem]

    1. Use FTP to access your site
    2. rename all plugins by putting a ‘0’ in front of each plugin -folder;
    3. Check if the access / ‘normal functioning’ has been restored
    4. If so: one-by-one, remove the ‘0’, checking every time to see if the problem re-occurs.
    5. when the problem re-occurs, you’ve found the source of the problem; Delete and find a similar plugin that works with your site
    6. alternatively: FTP:Delete; Then download and install / activate a NEW version of the problematic plugin and see if this works.

    Thanks for your reply , my site works good at localhost
    but on windows hosting this problem happens , the plugin works good in back-end (admin) , i can add subscribers send messages manually !

    so i want to know what’s happens how the plugin work when i click on subscribe from front-end , is it required a special file permissions ?

    Sorry I don’t know.
    Just test it?

Viewing 3 replies - 1 through 3 (of 3 total)
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