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[resolved] 500 Internal server error (3 posts)

  1. Crandel
    Member
    Posted 1 year ago #

    Hi, yestarday I installed the plugin to a new website I'm developing.
    Wordpress version is 3.8.1.
    I simple install the MailPoet Newsletters plugin.
    When I try to active it. I get follow error:

    "Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log."

    The site still work, but I can't access to wordpress dashboard.

    To solve it, I need to access from ftp client and rename the plugin.

    You know why is happend ?

    http://wordpress.org/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Crandel,

    This is related to a lack of memory on your server. Please install first the plugin http://wordpress.org/plugins/change-memory-limit/ to increase your server memory (try 128MB). Then install and activate wysija again!

    Let us know if that solved your issue, okay?!

  3. Crandel
    Member
    Posted 1 year ago #

    Hi, thank you very much, is working now.

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