Title: 500 Internal Server Error
Last modified: August 21, 2016

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# 500 Internal Server Error

 *  [sylvainn](https://wordpress.org/support/users/sylvainn/)
 * (@sylvainn)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/500-internal-server-error-279/)
 * Our website is planetinmotion.org
 * In order to make a backup I tried to install the plug-in “wordpress backup to
   dropbox”. I couldn’t install it as WordPress was requesting FTP username and 
   password and then telling me that it couldn’t create the directory.
 * I looked on websites for support. They said it was a problem of files permissions.
   So I decided to change all my files to 777 permissions on my ftp server.
 * What a donkey! Now I have this error message: 500 Internal Server Error when 
   I go to my website and to the wordpress cpanel.
 * What should I do?
 * Thanks a lot.

Viewing 1 replies (of 1 total)

 *  [Vignesh Pichamani](https://wordpress.org/support/users/viky081/)
 * (@viky081)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/500-internal-server-error-279/#post-4479271)
 * Please Undo your Changes Made in File Permissions via FTP.
    First get the site
   from 500 Internal server error. and then Just extract the zipped folder of plugin
   and upload to the wp-content/plugins folder
 * Then activate it (Contact your host provider to change the file permission properly
   they may help to solve this issue)
 * I hope it may help you.
 * Thanks.
    Vicky

Viewing 1 replies (of 1 total)

The topic ‘500 Internal Server Error’ is closed to new replies.

## Tags

 * ["500 internal server error"](https://wordpress.org/support/topic-tag/500-internal-server-error/)
 * [server](https://wordpress.org/support/topic-tag/server/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Vignesh Pichamani](https://wordpress.org/support/users/viky081/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/500-internal-server-error-279/#post-4479271)
 * Status: not resolved

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