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[Resolved] 500 internal server error

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author David Wells

    @davidwells

    Sorry you are having issues.

    Can you post the contents of your htaccess file here? Looks like the rewrites didn’t work for you

    my htacces:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>

    RewriteEngine On

    RewriteBase /

    RewriteRule ^index\.php$ – [L]

    RewriteCond %{QUERY_STRING} !lp-variation-id

    RewriteRule ^design/([^/]*)? /wp-content/plugins/landing-pages/modules/module.redirect-ab-testing.php?permalink_name=$1 [QSA,L]

    RewriteRule ^landing-page=([^/]*)? /wp-content/plugins/landing-pages/modules/module.redirect-ab-testing.php?permalink_name=$1 [QSA,L]

    RewriteCond %{REQUEST_FILENAME} !-f

    RewriteCond %{REQUEST_FILENAME} !-d

    RewriteRule . /index.php [L]

    </IfModule>

    # END WordPress

    Plugin Author David Wells

    @davidwells

    Hmm I dont see an error in there.

    Can you http://docs.inboundnow.com/landing-pages/users/faq/fixing-landing-page-404-error

    and see if that fixes the problem?

    Or upgrade to the latest release

    It doesn’t work..I tried to fix permalinks and to upgrade the plugin, but the error persists..

    Plugin Author David Wells

    @davidwells

    Sounds like a plugin/theme conflict.

    To test for a theme conflict:

    1. Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with landing pages.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Landing Pages
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with Landing Pages.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated

    I can’t get IN to my plugins to remove or delete them. I can’t get in to themes to change it. All of these give the 500 internal server error. What lines should I remove from the .htacess file to take it down to bare bones?

    Plugin Author David Wells

    @davidwells

    Hi David,

    I’ve also had this error and had to disable the plugin to get back in to my site. Is there any fix for this?

    My site is working again but I want to use the plugin!

    Thanks!

    Plugin Author David Wells

    @davidwells

    Hey Ecobbe,

    You will need to turn on define( ‘WP_DEBUG’, true ); in your wp-config.php file and then activate the plugin to see what error it gives you.

    or it might be a plugin/theme conflict.

    To test for a theme conflict:

    1. Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with landing pages.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Landing Pages
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with Landing Pages.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated

    Hi,

    When I changed the wp-config file to what you said I got an internal error, none of my pages would load.

    I didn’t have any themes or other plugins activated when I installed this plugin so it can’t be a conflict.

    Any other ideas of what it might be?

    Thanks

    Plugin Author David Wells

    @davidwells

    what does your .htaccess file look like?

    Hi, it originally said nothing and then I tried to copy in what the person above had and it made no difference. I’ve deleted all the other plugins on my site (even though they weren’t activated)…confused!

    Thanks

    Plugin Author David Wells

    @davidwells

    Reset your .htaccess file to the default factory WordPress settings:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Then save to server, then clear all your caches (browser + wordpress cache)

    Then try and reinstall latest version of landing pages

    Hi David,

    Tried and no luck…getting a bit fed up with it now so maybe i’ll just leave it.

    Thanks for your help anyway though!

Viewing 14 replies - 1 through 14 (of 14 total)
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