500 Internal Server Error

  • Emma_ES

    (@emma_es)


    10 years, 6 months ago

    The plugin was working for me initially but the other day I tried to create a new blog post (first time since installing the plugin) and after saving the draft, I discovered my blog was not loading and instead giving a 500 internal server error. I have pinned the issue down to this plugin. When deactivated the blog loads fine. I tried reinstalling the plugin and it all worked again. BUT then when I tried again to create a new blog post, I got 500 errors again. Today I tried reinstalling the plugin, but that doesn’t fix the issue anymore.

    Any ideas?

    http://wordpress.org/plugins/prestashop-integration/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author aytechnet

    (@aytechnet)

    10 years, 6 months ago

    Hi Emma_ES,

    Do you know the error message causing the 500 return status ? It will help fixing the problem. Which PrestaShop do you use and do you applied some patch ? Which installation do you have (WordPress directory, PrestaShop directory) ?

    Kind Regards,
    François.

    Thread Starter Emma_ES

    (@emma_es)

    10 years, 6 months ago

    Hi François,

    Thanks for your help.
    I don’t know the exact error message. I only know it’s a 500 error from Firebug. Otherwise I just see a blank page. I can forward you the header and response if that helps.

    I’m using Prestashop 1.5.5 and the latest versions of WordPress and your plugin. I used your shop.php patch when I first installed it.

    I have a couple other wordpress plugins (Bulletproof Security, Akismet, WP to Twitter, User Avatar) but they’re all deactivated when I’m testing this out.

    It’s a weird bug. It now seems that if I have the plugin activated, it will sometimes load fine, and sometimes give a 500 internal error, even if I’ve made no post edits or changes to the plugin. If it’s deactivated, the blog loads fine all the time though.

    Plugin Author aytechnet

    (@aytechnet)

    10 years, 5 months ago

    Hi Emma_ES, It is important to get the error.log associated of your hosting to know where the problem is…

Viewing 3 replies - 1 through 3 (of 3 total)
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