Title: 500 Internal Server Error
Last modified: August 20, 2016

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# 500 Internal Server Error

 *  [michellebrenn](https://wordpress.org/support/users/michellebrenn/)
 * (@michellebrenn)
 * [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/)
 * I have purchased a 3rd party theme (ThemeForest) and uploaded it to GoDaddy thru
   their site, and also thru CyberDuck on another occasion. Both times, it uploads
   fine and opens at the [http://www.w-design-build.com](http://www.w-design-build.com)
   but won’t allow me to access the wp-admin screen. Goes directly to the 500 Internal
   Server Error. HELP! Please, I’ve been trying to rename, reinstall, delete, everything
   and no luck!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/#post-2082610)
 * Delete the .htaccess file in root; that’s probably the cause of the 500 errors.
 *  Thread Starter [michellebrenn](https://wordpress.org/support/users/michellebrenn/)
 * (@michellebrenn)
 * [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/#post-2082615)
 * the .htaccess file isn’t in the root…it’s in the _db access folder….?
 *  [Jarret](https://wordpress.org/support/users/jarretc/)
 * (@jarretc)
 * [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/#post-2082663)
 * Still having issues? I’m able to access [http://www.w-design-build.com/wp-admin](http://www.w-design-build.com/wp-admin)
 *  Thread Starter [michellebrenn](https://wordpress.org/support/users/michellebrenn/)
 * (@michellebrenn)
 * [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/#post-2082730)
 * SUCCESS! the maker of the theme resolved it….with a php file add on to resove“
   GoDaddy” hosting issue.
    THanks so much for your help! M.
 *  Thread Starter [michellebrenn](https://wordpress.org/support/users/michellebrenn/)
 * (@michellebrenn)
 * [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/#post-2082731)
 * Is your site hosted on GoDaddy?
 * If so this issue has to with some recent changes GoDaddy has made to their servers.
 * Replacing the following file on your server:
 * wp-content/themes/infocus/lib/admin/tinymce/tinymce.php
 * With the one in the zip file below should resolve this:
 * ⇢ [http://themes.mysitemyway.com/infocus/content/downloads/tinymce.php.zip](http://themes.mysitemyway.com/infocus/content/downloads/tinymce.php.zip)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘500 Internal Server Error’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [theme error](https://wordpress.org/support/topic-tag/theme-error/)

 * 5 replies
 * 3 participants
 * Last reply from: [michellebrenn](https://wordpress.org/support/users/michellebrenn/)
 * Last activity: [15 years ago](https://wordpress.org/support/topic/500-internal-server-error-118/#post-2082731)
 * Status: not resolved

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