Title: 500 internal error
Last modified: April 19, 2023

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# 500 internal error

 *  Resolved [megadive](https://wordpress.org/support/users/megadive/)
 * (@megadive)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/500-internal-error-66/)
 * Hello,
   It is the second time that happened to me. I’m building a website for 
   this client and when I install woocomerce it shut down all the pages down because
   in everywhere it appears the message, on the link bellow, and it wont let me 
   do anything. The fisrt time I had to ask for help my host service to unistall
   the plugin and they said to talk with the team of woocomerce if it happens again,
   and it did. I have to unistall again to continue to edit the website, but I dont
   know what to do or why this is happening. Can someone help me please?[See the screenshot](https://drive.google.com/file/d/1xINdObM4_Q6m2XKMWDHvuoCtLEE51Gfq/view?usp=share_link)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/500-internal-error-66/#post-16669670)
 * Hi [@megadive](https://wordpress.org/support/users/megadive/)
 * Thanks for reaching out!
 * I am sorry to hear that your site is receiving a `500 Internal Error` when trying
   to install WooCommerce.
 * As a first step, please make sure that your server is following the [minimum server recommendations ](https://woocommerce.com/document/server-requirements/)
   to run WooCommerce smoothly.
 * If yes, if you could ask your host to provide with server logs that would help
   us troubleshoot the issue you are experiencing here for us to address you more
   effectively.
 * Thanks!
 *  Thread Starter [megadive](https://wordpress.org/support/users/megadive/)
 * (@megadive)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/500-internal-error-66/#post-16675960)
 * Hi,
 * So, I talked with the host, they confirm everything and they told me that’s everything
   is ok for woocomerce to be installed. But if you have anything more specific 
   for them to try, you can send me to send to them. I talked too to the template
   creator and he told me that’s must be something with the woocomerce plugin, since
   the problems started when I installed woocomerce. 
   Can you help? It give the 
   same error and I couldn’t do anything else to finish this website for my client
   and the due date is near…Best regards,
 * Inês Azevedo
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/500-internal-error-66/#post-16679266)
 * Hello,
 * Sorry to hear about this.
 * Can you please follow the steps mentioned in this guide: [More Info on Internal Server 500 Error](https://woocommerce.com/document/debug-info-internal-server-500-error/)
   in order to get more information about the error on your site?
 * You can try to fix it, please follow the recommendations in this article: [How to fix the 500 internal server error in WooCommerce](https://avada.io/woocommerce/docs/fixed-500-internal-server-error.html#:~:text=the%20next%20section.-,How%20to%20fix%20the%20500%20internal%20server%20error%20in%20WooCommerce,-Checking%20for%20Corrupt).
 * Let us know if that worked for you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 internal error’ is closed to new replies.

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## Tags

 * [internal-error](https://wordpress.org/support/topic-tag/internal-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [Igor H](https://wordpress.org/support/users/ihereira/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/500-internal-error-66/#post-16679266)
 * Status: resolved