Support » Plugin: WP Retina 2x » 500 – Internal Error

  • Resolved drwmay

    (@drwmay)


    Just installed the plug in and I have this message when I try to edit a page or a post.

    500 – Internal Server Error
    If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.

    Common reasons for this error are:

    Incorrect file/directory permissions: Above 755.
    In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel’s File Manager.

    Incorrect Apache directives inside .htaccess file.
    Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.

    What can i do ??? thanks !

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  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    500 = any error happening on the server side. The only way you can know what’s happening is to check your PHP Error Logs. Strange that happens when you are editing a post, the plugin doesn’t do anything at this time. Maybe it is not related to the plugin.

    yes, it is related because if I deactivate it the error is gone. I’ll contact site ground staff. Thank you!

    I think I have the problem because the wordpress installation is in a subdirectory.

    • This reply was modified 1 year, 1 month ago by  drwmay.

    problem solved by the server side with this settings in php.ini

    opcache.interned_strings_buffer = 16
    opcache.memory_consumption = 128

Viewing 3 replies - 1 through 3 (of 3 total)
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