Title: 500 Errors Last modified: April 17, 2022 --- # 500 Errors * Resolved [drsuperior11](https://wordpress.org/support/users/drsuperior11/) * (@drsuperior11) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/) * Hello: * We recently updated to WooCommerce 6.4.1 and now we are getting the following 500 errors: * PHP Fatal error: Uncaught Error: Call to a member function get_cart_contents_total() on null in /nas/content/live/bankpolicies/wp-content/plugins/woocommerce-paypal- payments/modules/ppcp-button/src/Assets/SmartButton.php:1127\nStack trace:\n# 0 /nas/content/live/bankpolicies/wp-content/plugins/woocommerce-paypal-payments/ modules/ppcp-button/src/Assets/SmartButton.php(378): WooCommerce\\PayPalCommerce\\ Button\\Assets\\SmartButton->is_cart_price_total_zero()\n#1 /nas/content/live/ bankpolicies/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/ src/Assets/SmartButton. * php(195): WooCommerce\\PayPalCommerce\\Button\\Assets\\SmartButton->render_button_wrapper_registrar()\ n#2 /nas/content/live/bankpolicies/wp-content/plugins/woocommerce-paypal-payments/ modules/ppcp-button/src/ButtonModule.php(56): WooCommerce\\PayPalCommerce\\Button\\ Assets\\SmartButton->render_wrapper()\n#3 /nas/content/live/bankpolicies/wp-includes/ class-wp-hook.php(307): WooCommerce\\PayPalCommerce\\Button\\ButtonModule::WooCommerce\\ PayPalCommerce\\Button\\{closure}(Object(WP))\n#4 /nas/content/live/bankpolicies/ wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)\n#5 / nas/content/live/bankpolicies/wp-includes/plugin.php(522): WP_Hook->do_action( Array)\n#6 /nas/content/live/bankpolicies/wp-includes/class-wp. * php(771): do_action_ref_array(‘wp’, Array)\n#7 /nas/content/live/bankpolicies/ wp-includes/functions.php(1310): WP->main(”)\n#8 /nas/content/live/bankpolicies/ wp-blog-header.php(16): wp()\n#9 /nas/content/live/bankpolicies/index.php(17): require(‘/nas/content/li…’)\n#10 {main}\n thrown in /nas/content/live/bankpolicies/ wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Assets/ SmartButton.php on line 1127` * Thank you for your assistance! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F500-errors-8%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * [aetta](https://wordpress.org/support/users/chiape/) * (@chiape) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15566187) * Hi [@drsuperior11](https://wordpress.org/support/users/drsuperior11/)! Thanks for reaching out to us! * This kind of problem is usually caused by a conflict with your theme or with another plugin.   * As stated in the error message, this is probably related to the WooCommerce PayPal Payments plugin, so before we proceeded, can you try to disable this plugin to see if the error persists? * If so, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. * Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * My very best, * Thread Starter [drsuperior11](https://wordpress.org/support/users/drsuperior11/) * (@drsuperior11) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15566203) * You are most welcome and thank you for your reply. * I disabled the WooCommerce PayPal plugin and the 500 errors are continuing. * ``` ### WordPress Environment ### WordPress address (URL): https://bankpolicies.com Site address (URL): https://bankpolicies.com WC Version: 6.4.1 REST API Version: ✔ 6.4.1 WC Blocks Version: ✔ 7.2.2 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.3.2 Log Directory Writable: ✔ WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 8.0.17 PHP Post Max Size: 100 MB PHP Time Limit: 3600 PHP Max Input Vars: 10000 cURL Version: 7.74.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.7.36-39-log Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.4.1 WC Database Prefix: wp_ Total Database Size: 242.67MB Database Data Size: 156.37MB Database Index Size: 86.30MB wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 1.52MB + Index: 2.34MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.38MB + Index: 0.13MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 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Index: 0.00MB + Engine InnoDB wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_entries: Data: 1.52MB + Index: 0.02MB + Engine InnoDB wp_wpforms_entry_fields: Data: 1.52MB + Index: 0.28MB + Engine InnoDB wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_wplnst_scans: Data: 0.06MB + Index: 0.08MB + Engine InnoDB wp_wplnst_scans_objects: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wplnst_urls: Data: 1.52MB + Index: 2.28MB + Engine InnoDB wp_wplnst_urls_locations: Data: 13.52MB + Index: 30.28MB + Engine InnoDB wp_wplnst_urls_locations_att: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wplnst_urls_status: Data: 21.56MB + Index: 6.75MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpr_rucss_resources: Data: 14.25MB + Index: 0.11MB + Engine InnoDB wp_wpr_rucss_used_css: Data: 0.38MB + Index: 0.05MB + Engine InnoDB wp_yoast_indexable: Data: 1.52MB + Index: 1.02MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.19MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 1.52MB + Index: 1.80MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.25MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### astra_adv_header: 1 astra-advanced-hook: 1 attachment: 1026 custom_css: 3 fl-builder-template: 36 fl-theme-layout: 1 nav_menu_item: 37 page: 31 post: 38 product: 436 revision: 38 shop_coupon: 9 shop_order: 4010 shop_order_refund: 4 woo_discount: 3 wp_global_styles: 1 wpforms: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (24) ### Advanced Woo Search: by ILLID – 2.52 WP Offload Media: by Delicious Brains – 2.6.2 Astra Pro: by Brainstorm Force – 3.6.6 Astra Bulk Edit: by Brainstorm Force – 1.2.6 Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.5.3.1 Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.34.5 Better Search Replace: by Delicious Brains – 1.4 Customizer Search: by Brainstorm Force – 1.1.6 Enable Media Replace: by ShortPixel – 3.6.3 Redirection: by John Godley – 5.2.3 Ultimate Addons for Gutenberg: by Brainstorm Force – 1.25.4 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.14 Woo Discount Rules: by Flycart – 2.4.0 WooCommerce Extra Product Sorting Options: by SkyVerge – 2.9.0 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 WooCommerce Shipping & Tax: by WooCommerce – 1.25.25 WooCommerce: by Automattic – 6.4.1 WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 18.5.1 WP Mail SMTP: by WPForms – 3.3.0 WP Rocket: by WP Media – 3.10.9 Smush: by WPMU DEV – 3.9.5 WPForms Custom Captcha: by WPForms – 1.4.0 WPForms: by WPForms – 1.7.3 ### Inactive Plugins (1) ### WooCommerce PayPal Payments: by WooCommerce – 1.7.1 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached Redux ### Must Use Plugins (6) ### Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0 WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0 WP Engine Cache Plugin: by WP Engine – 1.0.8 WP Engine Seamless Login Plugin: by WP Engine – 1.5.5 WP Engine Security Auditor: by wpengine – 1.0.10 WP Engine System: by WP Engine – 5.0.1 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #1038 - /shop/ Cart: #1039 - /cart/ Checkout: #1040 - /checkout/ My account: #1041 - /my-account/ Terms and conditions: #46 - /terms-and-conditions/ ### Theme ### Name: BankPolicies.com Version: 1.0.0 Author URL: http://wpastra.com/about/ Child Theme: ✔ Parent Theme Name: Astra Parent Theme Version: 3.7.9 Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme WooCommerce Support: ✔ ### Templates ### Overrides: astra-child/woocommerce/emails/customer-completed-order.php astra-child/woocommerce/emails/customer-on-hold-order.php ### Action Scheduler ### Complete: 5,948 Oldest: 2022-03-19 07:16:28 -0700 Newest: 2022-04-17 16:14:34 -0700 Failed: 5 Oldest: 2020-06-30 02:54:18 -0700 Newest: 2020-07-29 17:33:45 -0700 Pending: 6 Oldest: 2022-04-17 16:26:15 -0700 Newest: 2022-04-20 14:16:13 -0700 ### Status report information ### Generated at: 2022-04-17 16:15:57 -07:00 ``` * Thread Starter [drsuperior11](https://wordpress.org/support/users/drsuperior11/) * (@drsuperior11) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15566223) * Appears that the 500 errors have now stopped in relation to disabling the WooCommerce PayPal Payment plugin. * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15566503) * Hi [@drsuperior11](https://wordpress.org/support/users/drsuperior11/) * > Appears that the 500 errors have now stopped in relation to disabling the WooCommerce > PayPal Payment plugin. * Seems that it took some time to stop after disabling the WooCommerce PayPal Payment plugin. * Should you find any other problems persisting, do let us know. * Cheers * Thread Starter [drsuperior11](https://wordpress.org/support/users/drsuperior11/) * (@drsuperior11) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15567670) * Unfortunately the disappearance of the 500 errors was temporary (for about 10 minutes) and they have now returned even with the plugin diasbled. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15567925) * Hello, * Can you temporarily deactivate all plugins except WooCommerce and switch theme to Storefront to see if the error disappears? Since the issue started after updating WooCommerce, it is likely caused by a theme/plugin conflict. * If that the issue persists, please follow the guide provided in the link below to troubleshoot the error: * [https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/](https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/) * Thread Starter [drsuperior11](https://wordpress.org/support/users/drsuperior11/) * (@drsuperior11) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15568625) * The error is attributed directly to the action_scheduler_run_queue running every minute. Should this be deleted to stop the 500 errors? * [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/) * (@judagutor) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15569075) * Hi [@drsuperior11](https://wordpress.org/support/users/drsuperior11/)! * >The error is attributed directly to the action_scheduler_run_queue running every minute. Should this be deleted to stop the 500 errors? * It depends on how WooCommerce or other add-ons are using it. * Please take a look at this forum thread; it could be of help: [https://wordpress.org/support/topic/action_scheduler_run_queue-event/](https://wordpress.org/support/topic/action_scheduler_run_queue-event/) * Did you try a full conflict test by disabling all plugins except WooCommerce and switching themes to Storefront as suggested by [@maykato](https://wordpress.org/support/users/maykato/)? It could help to determine if a conflict is occurring. * It the issue persists after this, please send us the **Fatal Error Log** found under `WooCommerce > System Status > Logs` (if available). * Let us know how it goes for you! * Thread Starter [drsuperior11](https://wordpress.org/support/users/drsuperior11/) * (@drsuperior11) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15574828) * Thank you – I did see that post previously. We will try disabling the plugins this coming weekend and report back our findings. * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [4 years, 2 months ago](https://wordpress.org/support/topic/500-errors-8/#post-15574909) * Hi [@drsuperior11](https://wordpress.org/support/users/drsuperior11/), * Perfect! Please get back to us with your findings. * Best, * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 1 month ago](https://wordpress.org/support/topic/500-errors-8/#post-15594543) * We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘500 Errors’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 11 replies * 6 participants * Last reply from: [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/500-errors-8/#post-15594543) * Status: resolved