Title: 500 error on saving settings
Last modified: July 3, 2024

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# 500 error on saving settings

 *  [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/)
 * (@tripleaconsult)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/)
 * Since the latest update I’m unable to save changes in the settings pages. It 
   always throws a 500-error. I already disabled all other plugins to rule out conflicts.
 * The latest updates have been frustrating, going from one problem to another. 
   Currently the plugin is unusable because customers can only book appointments
   during my lunchbreak which is extremely annoying.
    -  This topic was modified 1 year, 10 months ago by [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F500-error-on-saving-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/#post-17865303)
 * Hi,
 * I think that is a case specific issue, we don’t have this kind of issue on our
   testing website.
 * You should look at your server error logs and report them.
 *  Thread Starter [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/)
 * (@tripleaconsult)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/#post-17865410)
 * When I turn on show php errors, I get the below message. But I can’t figure out
   what is causing this my guess would be, something with the customers):
 * Fatal error: Uncaught TypeError: strlen(): Argument #1 ($str) must be of type
   string, array given in /customers/5/f/4/domain.com/httpd.www/wp-includes/blocks/
   site-tagline/.fbc9fb06.css(107)
   : eval()’d code:4 Stack trace: #0 /customers/
   5/f/4/domain.com/httpd.www/wp-includes/blocks/site-tagline/.fbc9fb06.css(107):
   eval()’d code(4): ttrhwtn(Array) #1 /customers/5/f/4/domain.com/httpd.www/wp-
   includes/blocks/site-tagline/.fbc9fb06.css(107): eval() #2 /customers/5/f/4/domain.
   com/httpd.www/wp-config.php(6): include_once(‘/customers/5/f/…’) 3 /customers/
   5/f/4/domain.com/httpd.www/wp-load.php(50): require_once(‘/customers/5/f/…’) 
   4 /customers/5/f/4/domain.com/httpd.www/wp-admin/admin.php(34): require_once(‘/
   customers/5/f/…’) 5 {main} thrown in /customers/5/f/4/domain.com/httpd.www/wp-
   includes/blocks/site-tagline/.fbc9fb06.css(107) : eval()’d code on line 4
 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/#post-17865439)
 * Disable our plugin and make a new test
 *  Thread Starter [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/)
 * (@tripleaconsult)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/#post-17865464)
 * The error only occurs when saving any of the settings within the booking module.
   I also get the same error when editing a customer of service.
 * I disabled your plugin and made a small change on the general settings of the
   site and that went flawless. Does the fact that the above message refers to the
   customers, be pointing to a problem with any of the customers information?
 * The site is running on PHP 8.0, I have the option to upgrade to a more recent
   version (8.3). Is that an option?
    -  This reply was modified 1 year, 10 months ago by [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/).
    -  This reply was modified 1 year, 10 months ago by [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/).
    -  This reply was modified 1 year, 10 months ago by [tripleaconsult](https://wordpress.org/support/users/tripleaconsult/).
 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/#post-17865518)
 * We are also using php 8.0 and making the same steps you do we don’t record any
   issues..
 * we need a further investigation..

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘500 error on saving settings’ is closed to new replies.

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## Tags

 * [Saving](https://wordpress.org/support/topic-tag/saving/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 5 replies
 * 2 participants
 * Last reply from: [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/500-error-on-saving-settings/#post-17865518)
 * Status: not resolved